Tag Archive for Facets

So Which People Are Good At Detecting Lies?

At this point in the chapter it might seem out of place to admit that some individuals can actually detect lies better than chance, but this is true, and has been backed up empirically through research. Studies have shown that while the rest of the world is limited to fifty percent, or the same accuracy as that which would occur by chance, the CIA (central intelligence agency) scores seventy-three percent, sheriffs sixty-seven percent, psychologist sixty-eight percent whereas the secret service scores sixty-four percent.

So why do the experts have an advantage over the layman? Well, part of the explanation lies in experience. The group of psychologist was chosen due to their special interest in lying and lie detection, not to mention their willingness to participate in a two day seminar covering various topics related to lying and lie detection. Each group including the psychologists, the CIA, and the secret service all have an interest in lie detection coupled with the training to back it up. Experts are drawing on information from many facets about a person, including their paraverbal and nonverbal language as well as other cues as we have covered which is unlike regular lay-people who have little if any experience in analyzing people, let alone the ability to repeatedly test their skills. Because lie detection and reading people is a huge part of their occupations, they get a lot of practice and feedback.

Personality characteristics might also play into the ability to detect lies. For example, empathy, sensitivity to social cues, and conscientiousness can all help in reading people more accurate because it allows a person to put themselves in someone else’s shoes. Experts are also more aware of the truth bias, which we covered earlier, and so can properly adjust for this phenomenon. It is important to conclude on these matters that the accuracy, while impressive in relation to ordinary people, is still far from perfect. While the experts are far from perfect, they do give us some hope that lie detection is more than a chance operation. No doubt, by reading this chapter alone, you will be able to make huge strides in reading others, perhaps not pegging every liar dead on the spot, but the cues in this chapter will help you at least identified those who are worthy of a second look.

Above: Paul Ekman talks about microexpressions.

Who Mirrors More, Men Or Women?

Research conducted in 1981 by researcher Marianne La France out of Boston College found that women are much more likely to mirror others than men, and the more feminine the women the greater their mirroring. This isn’t surprising at all given the nature of mirroring. As we have covered thus far, mirroring is a form of empathy and rapport building. Mirroring is also a form of submission because one person must initiate positions first, and the other must follow. Women are nurtures by nature and so tend to want to build relationships, one of the tools they use more proficiently is mirroring.

Further research suggests that men are four times less likely to mirror other men, than women are to mirror another woman. Women have also been found to frequently mirror men, whereas men rarely, or only reluctantly, mirror other women, with only one exception, that being during courtship. The reason for this lies in Erno Herman’s research with Leiden University in Netherlands who in 2006 discovered that the administration of testosterone to subjects reduced empathetic behavior through facial mimicry. As mirroring requires an emotional connection in the form of empathy, estrogen rather than testosterone, is a more facilitative hormone. This gives us vital clues to the role of mirroring, and brings us back full circle to the core issue dealt with here, which is that mirroring is a form of rapport building, of which men are less prone to take advantage of.

The fact, as we have covered extensively in this chapter, remains that mirroring can be a great skill in most all facets of life. If you don’t already have it as a part of your repertoire, you should, and if you are a man, should consider it strongly because chances are you don’t do it naturally. Women rate men who display more facial emotions as more caring, intelligent, interesting and attractive which is freely reported by women especially during courtship. This trend naturally extends throughout other areas of life, especially business, but a certain degree of minimizing of expressions should be used when men deal with other men. The research tells us that men tend to rate men who mirror facial expressions in a negative light, describing them as more effeminate. Along the same lines, women who adopt more serious facial expressions when interacting with men, will be seen by them as more intelligent. Thus, to appeal to the opposite sex, the rule of thumb is to use “sex swapping characteristics” whereby we bend toward the sex’s preferences to create more similarity. In other words, men should appear a bit more feminine when interacting with women, and women should appear a bit more masculine when interacting with men.

Men are at an inherent mirroring disadvantage though as researchers have found that they can make fewer than one third the facial expressions that a woman can. What they lack for in facial expressions, though, they make up for in emotional expressions through the body. Therefore, reading body cues is a much better area to consider when reading men. The lack of facial expressions in men, which might be seen as a natural disadvantage, is turned into dominance because men appear less emotional and more “in control”, appearing to maintain their “cool” under more circumstances than women. This doesn’t mean that men fail to experience emotions, because brain scans tell us otherwise. It just means that men are better able to hide their emotions from the rest of us. Women shouldn’t be fooled into thinking men aren’t listening or even empathizing with them simply due to their pan-faced expressions. Women should though, be more watchful of men’s body language, that which happens in areas other than their face, to read their emotions and when they mirror should follow what happens with their arms and legs rather than what happens in their faces which will only be minimal. Conversely, men should do their best to mirror women’s faces as best they can, and make up for whatever expressivity is lacking through other body language channels.

When Mirroring Creates Flow

We're both "the captain!"

We’re both “the captain!”

Matching speech patterns is an effective way to build rapport and create flow and it includes changing dialect, speech rate or tempo, pitch, tonality, voice inflection, use of words and even accent. This is what is called the “communication accommodation theory” and it has been heavily researched. It also forms a part of neurolinguistic programming (NLP) which was covered previously. The theory’s main proposition is that during interactions, people modify their communication behaviour and patterns to more closely resemble the person with which they are trying to gain the most from. Gains in this context can include social approval, employment, or to build friendships and rapport. NLP also goes much deeper than just mirroring speech patterns to include mirroring other facets of a person’s traits.

The theory says that people can also differentiate their speech patterns so as to appear more dissimilar, and thereby create division in personalities or ideas. As is the case with all forms of mirroring, similarities attract. Whereas a significant portion of mirroring involves body positions, verbal mirroring can also be potent. Accents are immediately recognized and when they appear they immediately conjure thoughts of dissimilarity. Mirroring language patterns is a good way to quickly reduce differences and show a willingness to interact positively. Mirroring in language can include matching humour type, frequency and style. If speech is free of humour, than to connect with that person, dropping humour altogether would be advantageous, but if they lace personal humour or self deprecating humour then using a few jokes yourself can help build a connection. Similarly, matching analogy use, the use of questions, matching chattiness or matter of factness of the conversation, use of hand gestures, eye contact and even sentence structure can build rapport quickly. Far from being a copy-cat game, it’s a subtle matching of the speech patterns preferable to your counterpart and adopting them yourself. Even if we don’t consciously use this technique to build rapport, subconsciously we do it anyway, especially if we like the person. Effective use of NLP can build comfort, relaxation and create familiarity. Perfected, the technique will create instant friendships and lifelong bonds. At worst, its use will lead to a lowering of barriers between people and a greater likelihood of being welcomed.

When two people match speech patterns exactly or nearly, we can this “pacing.” Conversation will appear to flow uninterrupted and information will be shared backwards and forwards between the two people. Pacing can include more than just verbal actions. Regulators such as head nods, gestures and micro movements call all work together to create a rhythm. Speed of speech is one important factor to maintain. Speaking too quickly can put pressure on people as they will feel that it is difficult to properly express their views and opinions. Anyone who’s conducted an important interview over the phone with a broken connection with someone they’ve never meet in person knows how hard it is to maintain pacing. The pauses created by the poor connection leads people to jump in to speak despite the fact that the other person hasn’t yet reaching their conclusion. This creates a choppy, disjointed, cumbersome, and even painful conversation. Twins and family members are best at pacing, as are close friends. Rapport is when closeness is developed making people more alike in their thought process, than different. Speech matching is a technique that recognizes the differences in communication styles between people, but rather than dwelling on these differences, forces people to accept and even incorporate these traits into their own speech to quickly build rapport with others.

High order NLP in speech and rapport requires much more attention than this book can ever give it, so this brief summary was only meant as a primer for future research. If this kind of technique fascinates you, I highly recommend reading further, it is a very illuminating area of study.

Pigeon Toes

Pigeon toes or 'tibial torsion' is a submissive posture because it forces the body into taking on a smaller form.

Pigeon toes or ‘tibial torsion’ is a submissive posture because it forces the body into taking on a smaller form.

Having the toes pointed inwards, often called pigeon toes or anatomically “tibial torsion” is a submissive body posture. Children, and women who are smitten, will point their toes inwards to show their meekness signally their willingness to be lead by more dominant individuals. Pigeon toes makes the body appear smaller forcing it into a less threatening profile. In a sexual situation, it reflects subjugation from the women and is an indication to others that they aren’t in charge, nor wish to be. This claim assumes that most women wish for and choose more dominant men than themselves, which of course isn’t always the case. However, the dichotomy that exists between the relative sizes of men and that of women, is one extra clue of the desire women have for men to dominate. If this wasn’t so, women would consistently choose shorter and weaker men than themselves which is obviously not the norm.

Young women often subconsciously submit to boys in this way as they take “orders” from someplace inside them. Some might taken offense to this claim, but our sophisticated minds remain a product of evolution and for sex to happen, one person must necessarily submit to that of another, making the submissive process a necessary evil. Submission isn’t a bad thing either, and is present everywhere we look, be it in the workplace between employee-employer, our homes between spouses-someone has to wear the pants and within our extended family-since someone must take the head of the table. In all facets of life there exist power imbalances, and necessarily, someone needs to take charge while others are left to follow. Peace is impossible on the greater context without submission, and pretending to be, or actually being equal, only leads to squabbles.

Introduction – Chapter 3

If you spend time traveling or do business in more than one country then this chapter will prove invaluable. Not all body language happens the same way all over the world. To some this revelation gives them ammunition against body language because they say that since it is not totally universal, it is not innate and therefore not predictive, however this is not so. While some body language crosses culture, other language does not, what is important though, it to know which is which. We will spend the following chapter looking at how body language varies from region to region and hence from culture to culture and you will see that some body language is learned while some innate or genetic.

As we progress we will look at how emblems, illustrators, affect displays, adaptors and regulators add colour to our language and as how to use them. We will also discuss how these facets of body language vary across regions. The two take-away messages from this chapter is that it is the sender that determines the accuracy of the message no matter what the culture, and that it is up to you to decide what it means, and that it is the culture in which we find ourselves which dictates what’s normal. In this context, normal is what tells us how we should comport ourselves. We will see that our innate body language dictates our culture, that some gestures are universal (and some are not) and that touching preferences and desire (or tolerance) to closeness is learned. Finally we will cover the ways in which cultures meet and greet one-another.

Introduction – Chapter 1

BodyLanguageProjectCom - Buy Signals

Head down with hand to mouth is a “buy signal.” She’s considering the offer.

Body language is an exciting tool and I often refer to it as such because I can use it like a wrench or screwdriver and sometimes even a hammer whenever I need it, but sometimes even just for fun. Most everyone has had some sort of fascination with body language and has thought consciously about it at one point in their life. However, not everyone will graduate from casual observer to expert or near expert, as you will by reading this book. My biased opinion is that everyone needs to read at least one book on body language, and since this is so, you might as well do it early in your life! Body language works like compound interest, the sooner you know it, the sooner you can begin to benefit from it. We will see that body language applies throughout many facets of our lives.

Certainly body language helps in sales and around the office or during an interview, but it can also help in dating, in personal relationships, and even in marriage as speak from personal experience. Understanding body language has helped me be more cognizant of my tact, or lack of thereof and has allowed me to read my wife’s mind, sometimes to our her benefit and other times, to her annoyance. To a husband, with a dry humour, who wishes to diffuse a distraught wife, pointing out his wife’s negative body language as she stands over him with her arms crossed and her head down can be amusing. It’s even more amusing to catalog her body language as it escalates when she discovers that instead of paying full attention, you’re reading nonverbal cues instead! If you explain that words are not necessary, she paints a vivid image without words, you might however, regain some respect.

Body language is useful in life because, no matter what we do, we are always dealing with people and this fact becomes even more salient when understand that everything on the planet is currently owned or controlled by someone else. That is, every piece of land, every tree, every desk, computer, television, or rock, is the property of someone else or is controlled by someone else. Therefore to acquire anything or everything you must formulate agreements with these people. Reading them becomes paramount.

Spoken language happened much later in our evolutionary history than non-verbal language and is therefore deeply rooted in our minds. Nonverbal language is primordial, primitive and therefore primary to speech. Our minds and bodies are tied together in language which is why we gesticulate while we talk. We might try to bury or ignore our body language but it still creeps out when we aren’t paying attention. For most people who have done no reading about body language at all, it is their default mode and so they show us honest gestures. This is important to us as readers because we can take these gestures more or less at face value.

An evolutionary perspective is how my framework on body language was developed.

Body language helps us predict the emotions and thoughts of the people around us and gives us a framework from which to begin to understand them, even before opening with our sales pitch or agreement, for example. My interest into body language first began in university, as I sought to learn about girls and dating. I wanted to understand what made some men more successful than others, and how, or rather if, women could be read. I was particularly interested in indicators of sexual interest. At the time, I figured the end goal was just as good as good a place to begin, as any. As I learned and studied, it became apparent that it was possible to manipulate the game all the way through and even use body language in an active way instead of a reactive way to turn the tables in my favour. My passion got me into other realms as well, such as evolutionary theory, animal behaviour and ultimately into zoology. This pulled me away from psychology somewhat, but I always had an interest in people and what made them tick. So while I studied animals, how it related to people was always at the back of my mind and helped me create my formula. I now look at life through a zoological perspective because while I was studying, psychology was just beginning to wrestle with evolutionary ideas, but hadn’t totally accepted its force and weight. This is a huge factor in why I got away from psychology and delve more and more into zoology and evolutionary theory. From the start, I knew it was the right way to look at things. My current framework would be classified as sociobiological with a high degree of favourtism toward the biological aspects, evolution in particular. I am particularly fond of primary scientific research, that is, research studies that are normally published in giant periodicals in university libraries. Now we can just grab them, and their findings, digitally through electronic files. The days of photocopying endlessly are over, but the information still needs to be properly filter, dissected and reapplied in a useful fashion by an expert of some sort. You can still get the information from the source, and if you really are keen, should, but it still needs to be interpreted to become useful, and takes a dedicated mind, because at times, it is quite dry. You’ll find this book heavily sprinkled with such primary research which makes it powerfully predictive, tested, empirical, peer reviewed, and more importantly, and as all real science should be, replicable.

By the end of my third year of university I had drafted the guts of a book about sexual body language but never took any action. It sat there for years, but I finally decided to share it with the world and publish it through the www.BodyLanguageProject.com and named it Body Language Project: Dating, Attraction and Sexual Body Language. Body language stuck with me throughout the years because once I had the basics I was always able to read people and throughout life, it really helped me. Every so often I would point out the body language of the people around me, such as my wife and friends, just to make them a little bit more aware of what they are really revealing about themselves. Other times I would read an employer, or read politicians on television, or just regular people walking about on the streets. You will see, like I did, that body language is something that once learned will stick with you for a lifetime. Most of us already have some sort of intuitive ability to read people but this book will help spell it all out for you in plain English with no need for interpretation or guesswork. Next time you read someone, you’ll be right, you won’t be guessing.

Knowing body language will be helpful while presenting to an audience, for example, since it can tell you when it’s time to make your conversation more lively, when people are truly interested, or even when it’s time to wrap it up and move on. Body language is the “intuition” that separates decent speakers from amazing ones. Good speakers will read the degree of ‘head tilt’ in their audience, which shows interest, and then know that they are onto something, or conversely watch for arm crossing, leg crossing, or both, showing withdrawal to indicating that it’s time to switch topics, switch tactics or get the audience involved. Body language can also help around the office to read your boss or if you are a boss to read your employees. Even as a parent, body language will help in reading your children and if you are married, help read your spouses hidden meaning before words set off flames.

If you have ever heard a voice recording playback, absent of video, you know how important body language is in communication and how much meaning is added through the visual channel. Monotone words strung together with no inflection showing no emotion whatsoever makes the meaning of the sentence lost and confusing. Electronic mail or instant messaging, are two wonderful examples of all that can go wrong with communication absent of body language. Text messages become confused, misinterpreted and misread, and as we all know, often end badly, sometimes so badly, it’s irreversible. Message boards also suffer in this way, often resorting to massive infighting simply because the intended meaning is lost. Emotional icons (emoticons) such as ‘smiley faces’ and ‘winks’ we now dot our messages with are good indication of the importance nonverbal cues.

Speech takes meaning from our actions and body positions, not just from resonance, frequencies and pitch carried through air molecules. When people speak, we can tell their emotions by how they use their hands, which words they emphasize, and where they pause in speech. On the other hand, to become more effective speakers we also need to be better at delivering proper body language so again we need to understand the nonverbal channel. This book is a good start on your way to learning body language, but certainly not the finish line. You will still be required to advance a significant effort independent of this book to become proficient at both reading and delivering nonverbal messages, not the least of which will happen by seeing it in real life and in real time.