Tag Archive for Pitch

Verbal And Paraverbal Cues

At times verbal and paraverbal cues betray the liar and these are cues tied directly to the words in which they speak. Although they fall outside the realm of body language at large, they do complete this chapter with regards to cues associated with deception which is why they have been included. These cues are, as always, related to the stress of fibbing so can be confused with nervousness of any other source. Some however are the direct consequences of lying such as the telling of an implausible story or using more negative comments or statements, which has been shown to increase during lying.

Here are the cues to deception as they relate to our verbal dialogue: Vocal tension, hectic speech, faltering speech, improper structure or grammar, implausible story, inconsistent story, superfluous details, describing feelings rather than events such as “I felt this way when I did this” or “I must have felt this way because of this” etc, adding qualifying statement such as “This is what I am about to say” then saying it, word or phrase repetition, using less contractions saying “I did not” instead of “I didn’t”, using the persons name in sentences instead of saying “he” or “she”, for example “Bill went to the store” rather than “He went to the store”, the use of clichés, blocking access to information, evasive responses or desire to change the subject, speech is less compelling, less personal and with less or too much detail, expressing self doubt, negative complaints or statements, defensiveness or aggressiveness, changes in pitch (high low or monotone), shaky or soft voice, stuttering, false starts, silent pauses, filled pauses, delayed response, appearing to be thinking, admitted lack of memory, tentative construction of sentences, clearing the throat and spontaneous corrections.

Introduction – Chapter 10

Trying not to pay attention.

Trying not to pay attention.

It’s not a stretch to say that reading attentive and evaluative body language is a useful skill for everyone at one time or another. For teachers, attentive and evaluative body language cues are useful to read student interest and their level of active thought, for sellers it provides a gauge to the efficacy of a pitch, and to acquaintances at a social even, the level of engagement.

A presenter at a conference might want to measure his story telling skills and so might look for cues to “undivided attention”. He might therefore be interested in shortening presentation points that create fidgeting and shuffling. The salesman, on the other hand, also wants to avoid boredom, but needs to watch for evaluative gestures such as chin stroking, flared nostrils, pinching the bridge of the nose and rubbing the back of the neck to see how close he is to closing the sale and what level of decision making is at hand in his target. Does a chin stroking mean he’s already made up his mind and is mulling things over, or is he just satisfying and itch?

Naturally, as the stakes rise, so too does the importance in reading evaluative and attentive body language accurately, so it is important to keep these cues at hand. In this chapter, “attentive” refers to the level of interest expressed during an interaction whereas “evaluative” delineates indicators that a decision is in the process of being made. This chapter, while brief, covers a significant subset of the body language that happens as people are in thought, give undivided attention or lack thereof and show that they are preparing to reach a decision. We also hit on the hidden meaning of glasses, hand steepling, neck rubbing and a subset of additional evaluative gestures we might encounter in our daily lives.

Figure Four And Figure Four Hand Lock

The figure four.

The figure four.

This body position occurs as one leg is bent, oriented horizontally and pulled over the opposite knee, to form the number four. Hence the name, the figure four leg cross. It is more or less an open posture and should be taken as a mild version of the crotch display which we saw in the section on leg spreading. This posture is milder because it doesn’t fully expose the crotch because the crossed leg partially blocks the genitals from view. This again, is another one of the cues that where it’s useful to picture our targets as being nude. In essence this is the gentleman’s version of the crotch display. Women aren’t normally seen in this posture, but since pants have become more popular, it does tend to happen more often lately, than it has in the recent past. The figure four tells us that a person is relaxed, youthful (mature gentleman are seen with a full leg cross where the legs end up parallel to one another) and dominant.

The 'figure four leg' lock - note the leg forms the 4 shape with hands locking it in.

The ‘figure four leg’ lock – note the leg forms the 4 shape with hands locking it in.

The figure four seating position can be close off entirely by placing each hand on the shine so as to lock the leg in place. This posture indicates that someone is extremely stubborn and most likely apt to reject opinions of others. The person is also highly opinionated in most every way and may lead you into disagreement at every turn. The figure four hand lock is stronger as a signal if it is accompanied by negative facial expressions, scowls, or frowns. If selling an idea or product, it might be best to drop the pitch altogether and seek more agreeable company unless you are comfortable using extreme tact or are skilled at building relationships quickly.

The Types Of Laughs And Why Women Shouldn’t Snort And Grunt

Psychologist Jo-Anne Bachorowski of Vanderbilt University has discovered and tested various types of laughs. In the research, listeners rated their interest in meeting people with different sounding laughs. She found some interesting patterns. For example, “unvoiced laughs” such as snorts, grunt and pants rather than song like laughs such as the characteristics “ha, ha, ha” were seen as less attractive to both the opposite sex as well as the same sex. Unvoiced laughers, the snorters and grunters as mentioned, where the worse and even more poorly rated when done by women. However, women who had songlike laughs were rated as even more attractive.

The research shows us that the quality of the laugh is important in making us appear more or less attractive to others. Therefore, if interested in impressing others, use a more vocal song-like laugh rather than a panting or breathing laugh if male, and if female especially avoid snorting and grunting laughs.

The types of laughs:

High-pitched, song-like (male) 2

High-pitched, song-like (male)

High-pitched, song-like (female) 2

Unvoiced, snort-like and then cackle (male)

Unvoiced, snort-like (male)

Unvoiced, snort-like (female)

Unvoiced, snort-and then pant-like (male)

Unvoiced, grunt-like (male)

Unvoiced, grunt-like (female)

Song-like with notable pitch modulation (female)

Low-pitched, song-like (female)

Low-pitched, chuckle-like (male)

Long duration, song-like (female)

High-pitched, song-like (female)