Tag Archive for People

Environment Plays On Height And Dominance

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Standing up while others are seated instantly creates dominance.

Standing up while others are seated instantly creates dominance.

If your goal is to gain the dominance advantage, but nature dealt you the short stack, there are several ways to use your environment in your favour. One of which is to create a scenario where it is natural to present to a seated audience. Obviously this particular example is more suitable to a boardroom business meeting, but can also be amongst friends by roaming a room, rather than taking a fix seat while entertaining. When created an artificial scenario it would be wise to include ample comfortable seating to provide an incentive for people to plop themselves down. A man might use the standing advantage at a bar to pick up women by waiting for her sit instead of approaching her while she dances. Present to the seated naturally gives you a large height advantage.

This cop knows his game. By keeping the suspect in his car he gains height-authority over him.

This cop knows his game. By keeping the suspect in his car he gains height-authority over him.

Stages by their nature are designed to give power to the speaker. Fewer interruptions from the audience is the direct result of being higher than them. It is very unnatural to address someone with any degree of authority from a lower position and we instinctively know this. If there are height differences and levels about a room, such as split levels or stairs, and your goal it to intimate or dominant someone, then use them. For example, standing on an upper step with your target below you will give you the upper hand every time. Addressing someone taller than you from an elevated position such that their height is negated will make them feel very uncomfortable and uneasy. They aren’t used to playing short stacked and they will probably do their best to rebalance the field in their favour when the opportunity arises. Try this experiment on door-to-door solicitors the next time they interrupt you. First, be sure to use the door as a barrier never quite opening it fully, and never ever invite them in. If you have a glass portion of your door, close the door slightly so as to be speaking through the glass. Ideally this will force them to address you from the next step which will be lower giving you at least a six inch height advantage. This is usually enough to stifle their pitch or at least annoy them. Next close and re-open the door at random intervals. This might seem cruel, but remember you never invited them, so they brought it upon themselves!

While lifts in shoes are out of style for men, there exits shoe brands and inserts that can add up to two inches of height. If you are 5’8”, then two inches can make a big difference in the height game, and put you into or above the average. Women know the power of heels all to well, and should use it to their advantage whenever possible in business and even in dating. The exception though is when the purpose is to build cooperation rather than asserting competence. Women should use heels in dating to set their benchmark height. It is universally recognized that women prefer men to be two to three inches taller than they are. By simply using a heel of that height and eliminating men who don’t stack up, they can immediately thwart unwanted advances. Most men won’t solicit from women taller than they are.

As we saw, forcing others to sit while we stand can helps neutralize height differences, but so too does mutually sitting. If both parties are forced to sit, the advantage is given to those that have the biggest rear ends rather than those with the longest legs. The extra cushion serves to prop them up! The largest differences in heights is largely due to the biggest bones in our bodies which is our legs, not our spines, although they do play a part. Sitting down, takes our legs out of commission. Next we should try to hold good posture and if our company has poor posture, we can negate all or most of the height difference. Sitting on opposite sides of the table negates height differences even further because separation makes it difficult to make the height comparison. The same tactic can be used while standing just by taking a step back.

An advanced, although cruel tactic includes sabotaging others by providing them with lower chairs. It’s not uncommon in the interview process to give prospects unpadded chairs with short legs. When multiple people are present, just claim the tallest chair! A chair with an abnormally tall back commonly used by royalty will make someone appear shorter due to perspective, but will also serve to make them appear more dominant and authoritative.

If presented with a power player who insists on interrupting and talking over you or others especially while seated, play their game. Instead of taking it sitting down, stand up, walk about the room, move away from the situation or move to the opposite side of the desk or table or use misdirection by looking out a window pretending to ponder his position. Each of these actions will unnerve them forcing them to up their game or concede. The simplest and most honest tactic is to hold better, more upright posture, which in and of itself can add inches over people with poor posture. Most people have a bad habit of slouching, so using better posture on its own makes you appear more confident by comparison.

If your objective is to maintain common ground instead of exploiting it, then the best bet it to try to level or lessen height differences instead of exploiting them. Tall women know this all to well, and can be found with poor posture usually because they stand out from the crowd and get teased as teenagers. Unfortunately, instead of walking tall, they hunch up trying to appear subordinate so they fit into the crowd unnoticed. Obviously, tall women who slouch are self-conscious of their height.

This not-withstanding reducing height differences fosters cooperation and reduces tension. Tall people should take notes and reverse all that was said above with respect to exploiting height differences. Most of what was mentioned was methods to use height to manipulate or create power imbalances. If the goal is to achieve cooperation, then we should be careful to try to level height differences instead of maximizing them. We should rarely show submission though, as it can be as disastrous as showing dominance when trying to build cooperation. We never want to appear weak even as we seek common ground.

Rubbing The Hands Gestures

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Hand rubbing is a primitive throwback - we're cleaning our hands to get ready to receive.

Hand rubbing is a primitive throwback – we’re cleaning our hands to get ready to receive.

Rubbing the hands together is a universal signal meaning that someone is preparing to receive something. Rubbing the hands together is figuratively like washing or cleaning them so that whatever is about to be received is kept clean. The evolutionary origins likely stemmed from the giving and receiving of food where we would have wanted loose dirt to stay off our gift.

Hand rubbing today occurs just before closing a deal or a sale, when we win a prize or the expectation to win is present. There are variations in the degree of intensity to which this hand rubbing occurs, and this also provides us with information. For example, rubbing the hands slowly often comes across as devious when accompanied with a smug smile. A used car salesman will slowly rub his hands together as he cooks up a plan to pocket a larger commission for himself at your expense.

Slow hand rubbing usually means that good is coming to the sender of the message alone, whereas quick rubbing usually indicates mutual benefit. The slow hand rubber is diminishing and concealing his signal by slowing it down or even possibly hiding it, whereas the fast rubber is making his gesture more obvious with his hands in plain view, so both parties can share in the anticipation. A real estate agent, for example, might have two suitable properties for his client, however, one might yield a higher payout for him, while the other might be more suitable for his client. If hand rubbing slows while he shows one property over the other, he might just be telling everyone which he’d rather sell. It would then be up to the buyer to do his due diligence and be cautious about the agent’s motives. In summary, we should always be careful when people rub their hands when it implies that we might benefit others at our expense, and the slower, more concealed the rubbing occurs, the more we should be weary.

When And How To Use The Eyebrow Flash

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Some recent research has shown that the eyebrow flash is most effective when it takes place between people who are already acquainted, but it can also be effective amongst potential suitors. Over a crowded room, the eyebrow flash can express interest and curiosity in someone of the opposite sex and can even make someone believe that you have already met and so create familiarity. That being the case, the eyebrow flash can also be taken as offensive, create anxiety or even hostility, and put people off if no natural attraction is present. Therefore, the eyebrow flash can be risky, but with someone with nothing to lose, can be neatly rewarded.

In a study by John Martin conducted in 1997 which he titled “Slaughtering a sacred cow: The eyebrow flash is not a universal social greeting” he found that the eyebrow flash was totally ineffective between strangers and sometimes even produced negative emotions. He found that people who were eye flashed keep more personal space between themselves and the flashers. The head nod and smile, he found, elicited a much better result, but a smile added to an eyebrow flash performed just as poorly. The eyebrow flash, however, was well received by those already acquainted to the flasher highlighting the importance of having a previous history with someone and reaffirming the likelihood that the greeting is a gesture amongst the familiar. Eyebrow flashes were also better received across the sexes then within the sexes. Therefore, it follows that a head nod and smile is appropriate for stranger, whereas an eyebrow flash is more effective to acquaintances.

Audience Eye Contact

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When presenting to an audience it can be intimidating to hold eye contact, but it’s a necessary condition for delivering a message effectively. Eye contact need not be met with each individual person in an extremely large audience because most people won’t be able to distinguish specific eye direction anyway. Depending on the size of the crowd and the distance at which the presenter speaks, eye contact made at one person might seem to be directed at as many as five or even fifteen people surrounding them.

To make eye contact easier when addressing a crowd, you should centre out someone that you find less intimidating as the first person to make eye contact with. As people make their way into the room and as you organize, you’ll have plenty of time to centre someone out. Generally, this person should be at the center of the audience. Next you should choose at least one person in every corner of the room from which you can jump back in forth over the course of the presentation. If you find this intimidating, you can choose inanimate objects such as an exit sign or an empty chair to focus on or you can direct your gaze above their eyes such as to their foreheads or their hair instead. Your introduction is your first impression and is therefore the most crucial time during the presentation to make eye contact.

As the size of the group grows, it becomes more difficult to make a solid connection, making eye contact even more important. The nature of addressing larger groups says that we generally address them from further away than we would a smaller group. This is especially the case for groups larger than fifty. Groups with two, to about fifteen, should make it easy to make eye contact with everyone, so a good solid attempt should be made to do just that. If you accomplish this, the impression will be the strongest possible. You never really know which people will yield the most constructive interactions at the end of your presentation, so you will want to keep all avenues open.

While answering a question be sure to hold eye contact with the inquirer directly, rather than the audience at larger, especially when you first begin to respond. If the material turns into something that is of general audience interest, feel free to resume eye contact with the rest of the people. Eye contact should be held with each audience member momentarily instead of shifting from person to person hastily. Ideally, you will shift your view from person to person to emphasis points or transitions in your speech. Your rate of speech should be slower than the rate at which you would speak to a friend since any missed information can’t be easily or quickly clarified with questions. Also be sure to vary the rate of your speech, the tone and the pitch thereby avoiding monotony.

Shifty Eyes

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Eyes that dart are associated with lying. In reality, eyes that shift are a sign of emotional discomfort, which may be due to any stress, not just the stress of lying.

Eyes that dart are associated with lying. In reality, eyes that shift are a sign of emotional discomfort, which may be due to any stress, not just the stress of lying.

Paul Ekman’s research into lying says that people often attribute shifty or darting eyes to liars, however, as a predictor of a lie it actually falls short. Looking away from complicated human faces helps us concentrate and so it doesn’t really tell us much more than that thought is taking place. Human lie detectors may suppose that no thought needs to take place when truth telling, so they eyes need not be diverted. In reality however, the eyes can wander due to a variety of reasons not the least of which are connected to the thought of being mistrusted, labeled a liar, or being punished.

Therefore the stress and nervousness of being put on the spot is enough to cause the eyes to exhibit patterns that seem dishonest. Experienced poker players, wishing to disguise a strong hand, can careful craft misleading “eye tells” fooling other players. For example, wincing at a card that is actually a good card, or using darting eyes when telling the truth, or best yet, producing cues at random, can really confuse opponents. The research also notes that pathological liars are particularly adept at maintaining eye contact even more so then people who are honest. Researchers have theorized that liars want to track the success of their lies and so by watching the face of their victims, they can gauge their effectiveness accordingly and adjust if necessary. Therefore, the real give-away to lying might, in fact be an increase in eye contact rather than a decrease in eye contact. However, as it turns out, even this clue is sometimes misleading as it can be adjusted accordingly as we saw in the poker example above.

Another reason we might see poor eye contact is as an indication of the desire to exit an undesirable situations. At social events or parties, this is especially the case. We might catch eyes moving about the room as the minds of guests wander for more stimulating interactions. So to gauge interest you can note where their eyes wander and how much eye contact they use. Our eyes go to where our minds already are, and of which our bodies want to be. We of course think it to be rude to just up and leave whilst speaking to a fellow guest, however by casting our gaze randomly or specifically to our object of interest we send the same message. While too much eye contact can also be rude and unnatural, so too is extended periods spent looking away, or looking all about the room in a distracted fashion. Eye patterns, therefore, need to be carefully constructed to send the message we intend.

How To Avoid An Attack Or Speeding Ticket

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A backward facing cap with open body language means ticket all day long.

A backward facing cap with open body language means ticket all day long.

If you wish to avoid an attack, quickly avert your eyes, pull your head and chin down and draw your shoulders and body inward to make it appear smaller. Submissive postures, like this one, switches off the aggressive attack response in other people. A large part of what provides motivation for those in power, is the power itself and it has been said that those in positions of power want nothing else but more power. So to avoid an attack all we need to do is give them that power, ideally it is in the form of less physical methods. Taking up a submissive posture and admitting guilt is usually enough of a payoff to avoid a speeding ticket at best, or at worst, lessening the amount of punishment that will be received. If asked to step out of the vehicle, keep slouched so as to never reach your full height and don’t completely avoid eye contact, but don’t stare either. Keep reserved, hold your arms and hands across your mid section or in your pockets, but never cross your arms in effort to confront.

A submissive child-like posture leads to protective feelings in others.

A submissive child-like posture leads to protective feelings in others.

Only rarely does a direct confrontation between subordinate and superior individuals lead to a positive outcome for the subordinate since the aim of each must align and only rarely does this happen. Your goal is therefore to produce a situation where the dominant person receives an equal or better outcome, or a weak payout (such as making them feel guilty for giving a nice person a ticket). Affirming ones position against another only leads them to affirm their position further. This completes a never ending cycle that can escalate in short order. By admitting that you are wrong it forces people to mirror this stance causing them to drop their aggression.

If you don’t plan on fighting the ticket in court your best course of action is to vehemently admit your mistakes, and do it repeatedly for effect. The side of the road is not the place to start an argument, that’s what the courts are for, so save it for then. Right now your job is to make the officer feel bad for giving a nice person a ticket so what you want to do is act as if you are an honest, well respected member of the community. Even if you do plan to fight it, you still want to be forgotten so the officer doesn’t go back to his cruiser to jot down notes and begin to mount his court case. If he can’t remember you in court he won’t be able to defend his ticket.

When asked for information, provide it quickly and without hesitation. Avoid “humming” and “haaing” and be as helpful and short as possible, he’s heard all the excuses already so don’t bother getting emotional. The worst you can do is to appear as a threat to his safety by being shifty and moving erratically. When asked for your driver’s license and registration be sure to tell him where they are located and in what order you will give them to him. When reaching in an enclosed compartment like the glove box be sure not to hold eye contact since most attackers look directly into their victims eyes before they assault them. Statistics say that officers are very likely to be assaulted or even killed while on routine traffic stops.

Once you’ve given all the correct body language signals watch for the moment where the officer finally judges that you aren’t a threat. The officer’s body language will become more relaxed and loose and you can begin to address them in a less rigid and formal manner. Cracking jokes is risky, at this point though, since you may put them back into an authoritative position by appearing to belittling the situation. If they seem bent on issuing a ticket though, you may have nothing to lose and easing up might have them lower the fine even at the last moment. If you are persuasive enough and can efficiently built rapport, you may be able to walk the thin line between presenting your case which can be taken as an insult and setting off his dominance triggers.

You wouldn't mess with this chick. Head back spells confidence and authority.

You wouldn’t mess with this chick. Head back spells confidence and authority.

There are other times altogether when showing submission just won’t work to avoid attack. Walking in the city at night is one of them especially for women. Postures such as slumped shoulders, drooping head and a worried face are the postures attackers use to identify easy victims. While placating some attackers might sometimes be appropriate, it won’t work in every situation since every attacker has different motives and while submission postures will help reduce punishment from someone with morals and ethics, it will do nothing to reduce an attack from a criminal who is interested in your pocket money, looking for someone to abduct, or worse. The same has been said for bear attacks. It just so happens that bears, just like people, have different motives depending on their disposition, mood, hunger, sex. Female bears are particularly aggressive when their cubs are present. Therefore, your natural inclination should always be to hold dominant postures first, to fight and run if possible, and only show submission to people whose punishment you are willing to accept. The last thing you want to do is appear as though you’d be easily taken advantage of especially when faced by a stranger. So the default street posture is to keep your head up, shoulders back and a loose body. If someone is going to attack a confident looking person, they’d most likely attack you regardless of your posture, so taking on a confident posture is always the most appropriate in questionable circumstances.

Indicators of Invasion

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'Ventral denial,' or turning the front of the body away is a sign that there is discomfort.

‘Ventral denial,’ or turning the front of the body away is a sign that there is discomfort.

There are some very simple ways in which people indicate that they are being invaded, and they are important should one want to avoid offending them. As we have learned in this chapter, personal space is important to all people and so we want to be cautious not to intrude on others for two reasons: first, for the sake of the comfort of the people around us, and second, for our own sake, so that people don’t attach negative ideas to us.

Strangers should be given the most amount of space until we get to know them so we should avoid breaking the five foot separation mark unless invited to do so. While it might seem rude to keep a new acquaintance at a distance and five feet might even seem like a huge distance, it’s a clearly defined ritual and a benchmark that most people find commonplace. For those that use touch to display connectivity (the touchy-feely ones) should show reservation at least until proper rapport is built and your acquaintance shows relaxed and open signals. Handshakes are common across most culture and are acceptable greeting method when meeting new people. The kiss-hello and other more intimate methods to greet find their place in many cultures, but the handshake is becoming more and more popular across the globe, so it’s a fairly safe bet it will be well received. After the handshake is complete, on should take a step back or to the side to converse. Next, you should allow the other person to define their preferred zone in which to carry on the remainder of the interaction. This is done by allowing them to move forward or backward if they desire. Eventually you will find a happy medium between you and them, so do avoid continuously approaching or leaning forward, in other words, plant your feet and keep an upright body.

Your partner will signal that you are encroaching on them and making them feel uncomfortable by taking a step backwards. If this isn’t possible due to space restrictions, or while in tight quarters such as an elevator, or if continuously followed by advancements, your partner will begin to pull their heads backwards and away. Even when space is not limited, we may find that polite people that don’t wish to overtly show that they are being infringed upon may also simply pull their heads back versus stepping backwards. If you find that you are constantly moving forward, then it’s likely because your comfort distance is less than the comfort distance of others.

Others might just show a bigger smile (possibly showing stress) and simply pretend that nothing is bothering them, but as soon as eye contact is broken or when their speaking partner is distracted, will take a step back. Others still, can pull their arms up and out to reserve space or can use their hand on the sleeve of the other to keep them from advancing. Arm crossing also demonstrates a negative posture and is used to shield the body so this can also indicate encroachment. Respecting other people’s intimate zones is extremely important. Invading people’s space can cause anxiety, irritation, anger or fear. If all else fails, you know you’ve exceeded the general personal space of others when your eyes begin to fuzz or cross, or you feel the uncomfortable sensation of warm breath on your face. When all else fails, take a step back and let them close the gap.

Personal Space And Country Folk

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As mentioned, city people require less space than those living in more rural settings. It’s easy to tell if someone is from the city or country by how they choose to greet each other. Waving is commonplace in the country because it can be done at great distance. Neighbours, or passers-by separated by several hundred yards, or more, cannot afford to extend hands for a handshake, nor do they require it. A simple wave of the hand in the country is sufficient and even welcomed. Unbeknownst to the city slicker, a handshake may even raise suspicion or contempt in a rural setting creating all sorts of bad feelings.

Outsiders can often be seen as intruders, as seeming to be selling something or wanting something or up to no good. Those living in the country infrequently come in contact with people they don’t know forcing their personal space zones even larger, by as much as three or more feet.

When approaching someone who resides in rural settings, and where a handshake is welcomed, it is customary to extend your hand forward by bending at the waste and keeping your feet planted. Extending your hand, but keeping your body as far away as possible shows that you respect their need for space. How far forward someone prefers to extend their hand is an indicator of their space requirements. People from the city will often walk forward in attempt to shrink the distance between their acquaintances and in turn end up bending their elbows as they shake. The opposite is found in country folk who will keep their arms straight out to maintain distance. Those that shake hands by thrusting forward are also indicating their need to maintain a larger space buffer. This preference for space provides a useful bit of information which should be noted.

Emulating Alpha’s Body Language

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Being alpha.

Being alpha.

Gregory Hartley author of I can read you like a book talks at length about how we are constantly at the whim of ‘Alpha’. As he states it we are either creating the social norms or we are following them. Think about this in terms of your work place and about who calls the shots. Is your body language free flowing or does it react to that of your boss and managers? Do you sit like you do at home? Is your body language relaxed? How does it change when you move from your private space, your cubicle, or your office? How does it react when you are being reprimanded? I suspect that more then you know Alpha’s, not just in your workplace, but in your environment at large and plays a big part in how you comport yourself. Hartleys says that “Unless we are alpha, we are emulating the alpha and overlaying it to our own catalogue of gestures to maintain identity while keeping alpha happy.”

He divides us further into three categories. They are sub-typical, typical and super-typical and places everyone on a bell curve of behaviour within a given culture. The bell curve has a shape of a bell and shows the frequencies of behaviour with most people having middle ground behaviour. The super-typical show extremities in behaviour and set the rules for our cultures and microcultures, they are the politicians and celebrities of our world. Within every sector of our lives there exists this bell curve of behaviour because each of the groups we belong to has a set of acceptable behaviour; at work, your social network, at school and so forth.

Think of the playground, where the super-typical are the popular kids whom everyone looks up to and the sub-typical as the losers, the rest are in the middle. We look up to the super-typical and try to be like them except in the case of the sub-typical who simply long to advance to typical. In our workplace, the super-typical are our bosses and managers, the typical are the average people and the sub-typical are those at the low end of the bell curve.

Naturally, no matter where we are, we all know who these people are because rank is part of our evolutionary history. The sub-typical are those that form part of the group but aren’t the norm and they are consistently dismissed even though everyone sees them as part of the group. In life, the sub-typical are the homeless or socially inept, they don’t take any part in creating our social norms and as mentioned our super-typicals are our politicians and celebrities. Everyone belongs to some sort of group so we all follow social norming and we all to one degree or another follow our alphas. This then triggers behaviours, actions and therefore body language which becomes typical within our groups. So next time you watch other people’s body language be sure to frame it in light of imitating alpha.

Baselining Versus Innate Actions

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A 'true smile,' where the corners of they eyes crease, is difficult to fake

A ‘true smile,’ where the corners of they eyes crease, is difficult to fake

There are some key body language gestures which are mentioned throughout the book that don’t need to be compare to a baseline as they tend to be innate and not learned. These gestures will give us clues as to whether actions are currently on their natural baseline or are as a result of some other underlying stress. Some things to consider when formulating a baseline includes a catalog of how often a person gestures and which direction their eyes stare when they are thinking and analyzing (can be an indicator of creative thought or recalling as we shall cover in a later chapter), how do they act when they are successful and what do they do when they are stressed? It is difficult and probably unnecessary for me to offer help in establishing baseline techniques since it’s a natural process that we all do daily. However, the take home message has more to do with protecting ourselves from thinking that all gestures in body language are universal and ubiquitous across all people. This book will help determine cues that fall in and around the baselines of the people around you and provided educated guesses as to their meaning, but this is not to say that each cue means the same thing for everyone.

A final word on proper establishment of baselines is to place most emphasis of a person when they are relaxed or when they are in a normal mood and state. Don’t baseline someone when they are getting ready to go on stage to speak in public or if they are going through a divorce, or have had a recent death in the family. Their body language will be misleading and uncharacteristic. Definitely take culture and intuition into your baseline, but avoid things like projecting and making assumptions. Assumptions clog our ability to see what is really happening because we are putting our thoughts and feelings which we have inside ourselves on someone else. Our life history and experiences do play some purpose when we read people, but they can’t be the dominant force, so don’t let your biases control how you read people. Keep in mind too that almost every other person will look at body language naively. They will think that “A” means “B”, when in fact it might mean “C”, “D” or nothing at all. As an aside, you might want to be careful about using body language to influence others, since your signals might be misread or simply go unnoticed altogether.

So the message here is, just because so and so does this or that, it doesn’t mean one hundred percent this or that! Compare apples to apples and oranges to oranges and him or her to his or her baseline! This will produce a much more accurate read.