Some advanced preparation can help you match or mirror the language of the office. Choosing dress that fits into the workplace is common knowledge, so it’s not necessary to cover this at lengths, suffice it to say that you should try to wear attire that is much like what current employees are already wearing except if it includes scrubs or overalls. In most cases a cleanly pressed suite for men is appropriate, whereas women should wear something professional yet asexual.
Tag Archive for Match
The Chameleon Effect (Mimicry)
by Chris Site Author • March 6, 2013 • 0 Comments
It’s like looking into the mirror – and we see ourselves. This eases our tension.
A term first coined by Chartrand and Bargh in 1999, the “chameleon effect” refers to the unconscious mimicry of postures, mannerisms, facial expressions, and other behaviours such that one partner in an interaction passively and unintentionally changes his body positions to match that of others. He further describes that this changes are context specific and person specific. There are some key points in this idea. First is that the mirroring happens without conscious awareness, which will become important later as we explore the applications of mirroring. Second, a persons perception of another’s behaviour works to increase the likelihood of it appearing in others.
In other studies it was observed that nonverbal mirroring increased over time within a group of people. Rapport, liking, empathy and group building also increases over time. When students were asked to mirror the nonverbal language of their instructor they reported a stronger sense of involvement with them. It has even been reported that the absence of mirroring can even produce differences amongst people instead of just inhibiting cohesion.
Turtling – It’s When The Head Goes Into It’s Shell
by Chris Site Author • March 6, 2013 • 0 Comments
Turtling is a limbic response to confrontation. The head sinks, shoulders shrug, and the body takes on a smaller form to avoid being seen as a threat.
The posture happens as the head seems to sink inside the shoulders, however, what is really happening is that the shoulders are slowly being raised so the neck disappears taking the head with it. It is as if the head is being swallowed by the shoulders. We see this posture when people are uncomfortable, have low confidence about themselves or a topic, have insecurities, feel weak or powerless, ashamed, or are carrying any other negative emotion. It is usually found when someone is centered out on their poor performance. The origins of the head turtle is to protect it from harm. For example, when people hear a very loud bang, they will quickly pull their heads inward and down, and tuck their chins. However, when it is done out of shame, it happens more slowly and deliberately so as to draw even less attention.
It usually happens when people want to appear less significant so they are ignored rather than called on. In business the head duck will occur when subordinates meet with superiors as they try to stand out less and look less significant or when employees wish to be overlooked during status reports at a boardroom meeting. It might also happen in class when the professor is calling on students who don’t have the answers, or when athletes have to walk back in shame to their dressing rooms after losing an important match.
Congruence
by Chris Site Author • March 5, 2013 • 0 Comments
Honest hands – palms up, but what happens next?
Hands return to pockets indicate dishonesty and is incongruent with the intended meaning.
The word congruence, as it relates to body language, refers to the degree to which body language cues in a person matches one another in terms of their meaning. If, for example, one is speaking honestly with the palms up (an honest gesture) we can say that the body language and verbal language are congruent. That is, honest words match up with honest body language. A child with their hands in their pockets (dishonest gesture) speaking about how they didn’t steal a cookie is incongruent since their body language does not match their verbal language.
We regularly place more importance on what words are used rather than how others gestures in their delivery, but this is a mistake. When we don’t have congruency and the verbal language doesn’t match the nonverbal gestures we should always place more importance on the nonverbal channel. Credence should almost always be given to nonverbal language over spoken words since the research tells us that it is often more accurate. When people plan lies they often rehearse the sentences and in what sequence they will deliver them, but they often ignore or disregard gestures that will accompany them. While we monitor our spoken words, our unconsciousness can leak unwanted information through our bodies. However, even if people were consciously aware that their body language gave them away, they would not know what to do since most people are completely unaware of the meaning their body conveys.
Politicians can leak information through congruency and this can give them away, although most politicians today are quite learned in body language. We should be suspicious of politicians, however, when they have their arms tightly folded against their chest while saying that they are open to change or to a door-to-door salesman that swears his life on a product but wipes downward with his hand as if to clear the lie. Another example is the cheating husband who tries to pass off a late meeting and then pulls at his neck tie, collar or scratch his neck indicating stress.
Sometimes however, knowledge about body language just comes off as less expressiveness. The body language thus tends to be much more controlled and subdued because it’s much easier to eliminate body language altogether then it is to add honest body language. However, even reduced expressiveness helps us read people because a relaxed and natural politician is more likely to be telling the truth. Therefore, even reserved body language can be a ‘tell’ to those who are in tune. Congruency therefore, is very important because it is a clear comparison between two communication channels, the verbal and nonverbal. When words are mismatched against the body language, we can be sure something dishonest is at play and these hints should instigate us, at minimum, to pay closer attention.