Tag Archive for Gesture

Adaptors

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Is he hot under the collar or is the collar simply uncomfortable?

Is he hot under the collar or is the collar simply uncomfortable?

Adaptors are movements or gestures that are used to manage our feelings or control our responses. Adaptors include movements done to improve comfort or reduce stress and often happen at such a low level they usually escape awareness. Adaptors include movements such as shifting in a chair or postural changes, crossing the legs, pulling at a shirt collar, adjusting a tie, loosening clothing and so forth.

What is interesting to researchers is that some adaptors serve a real purpose and others indicate stress. For example, sometimes our pants really are uncomfortable so we scratch our legs, other times the stress from outside pressure causes us to scratch in an effort to displace energy and distract us. Crossing the legs toward your date might be read as an indicator of interest, but might instead serve to alleviate numbness from loss of circulation. Children will rub their eyes repeatedly when tired, but this is not because they become itchy!

Scratching the nose is another example of an adaptor and could be misread as an indicator of a lying or might actually serve to relieve an itch. Another common adaptor used by adults is the head-grooming gesture where the hand messages the back of the neck or head to relive stress. This gesture is not an authentic gesture motivated by a physical purpose. Rather it used as a method to achieve comfort when facing discomfort applied from the outside. Just about every cue related to body language can be an adaptor. Arm crossing, leg crossing, scratching, fidgeting, twitching, rubbing the eyes, and so on, are all part of the human repertoire and not all have hidden meaning all of the time.

A gestures that indicates anxiety rather than a targeted scratch.

A gestures that indicates anxiety rather than a targeted scratch.

It is the job of the body language reader to decide which movements are motivated by a real physical purpose and which are motivated by an underlying emotional purpose. Usually stress release methods are person specific so once they are detected can be reliable as predictors in future encounters. Some might pull an ear lobe, rub one’s throat, pull on a collar or scratch the back of the hands. I will say that it’s usually pretty obvious when a gesture like scratching is real because it is targeted, quick, non-repetitive and provides instant relief, but when it’s as a response to emotional trauma, it show opposite characteristics. It is general in nature, perpetual, repetitive and provides no discernable relief (at least not instantaneously). The context, meaning high or low stress environment provides strong clues to the purpose of the adaptors. All proper body language reads should take context into consideration.

As we see, movements or adaptors come in two forms. They either have hidden meaning, or they do not. Plenty of emphasis has been given by researchers on these subconscious clues on the grounds that they would unlock secrets. However, the importance placed on adaptors is probably overstated and oversimplified. The real goal of the body language reader is to decipher the difference between adaptors with no meaning and movements and gestures that have actual meaning. Adaptors in cross-cultural meetings can also be potential landmines. For example, emblems, specifically because they are culturally engrained, are emitted without conscious thought. Many Arabic countries see the sole of the foot or the figure-four-leg cross as offensive and rude (an emblem of sorts to them) so they may classify a Westerner as something they intent not to be. It is clear to the Westerner that they wish only to take up a more comfortable seating position. The take-away message is to treat adaptors with the care they deserve instead of jumping to inaccurate, embarrassing or even disastrous conclusions.

Illustrators: To Colour Language

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"Was your fish THIS big?!?"

“Was your fish THIS big?!?”

A second type of gesture, illustrators, are use in cooperation with words to emphasize them. Illustrators do just that, they illustrate the meaning of words. An example of an illustrator is the motion of throwing whilst speaking of tossing a ball or a punching motion to emphasize what happened during a fight. We could describe an trophy fish, as in “It was this long” then spreading the hands apart to show just how long it was. Other examples include, finger pointing, head bobbing, batoning or slapping the hands together. Bill Clinton made the batoning motion famous as he emphasized nearly each word in his denial speech against his involvement with Monica Lewinsky “I did not, have, sexual, relations, with, that, women.” as his arm pumped up and down. Other examples include Adolf Hitler as he gestured his followers into submission and television evangelists who forcefully hammer their words onto others.

The type of illustrators used, vary by culture and also vary in frequency. Latin cultures for example, will use more illustrators than Anglo-Saxon cultures, and they in turn, use more than Asian cultures. In business, the differences between cultures are especially important since Asian cultures might see the use of illustrators as a lack of intelligence if used too frequently and in Latin cultures it might be construed as a lack of interest or involvement to use too few.

Emblems, Illustrators, Affect Displays, Adaptors And Regulators

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Gesticulating is the original form of communication between humans.

Gesticulating is the original form of communication between humans.

Gestures are used in speech to convey information more efficiently or to express attitudes or emotions and as a body language reader they give us clues as to the speakers mental framework from which they speak. Beneficial byproducts of gestures include making speech occur more smoothly and increased liking between speakers and listeners. In the following section we will cover “kinesics” which is the subclass of nonverbal body language that is related to movement. Kinesics is probably the most talked about and most common type of body language but also the most easily confused cross-culturally.

The first full length study on gesture was published in 1644 by John Bulwer. He catalogued dozens of gestures and produced a guide on how to increase clarity and eloquence in public speaking. Further research has shown that some gestures are universal and therefore have ubiquitous meaning across cultures, while others only have local meaning. Other gestures are context specific so mean one thing in one place and can mean something entirely different elsewhere. Pointing, made by extending the index finger and balling up the rest of the hand for example, is one of the gestures that has the same meaning everywhere, but the okay-sign made by touching the index finger to the thumb and flaring out the remaining fingers, as we shall see later, does not.

Some cultures also tend to gesture, called “gesticulation” when used in speech, more or less often than others. For example, Italians are known to use a lot of gestures in speech whereas the English tend to use gestures infrequently. The English culture, on the other hand, deems high rates of gesticulation as being impolite. The high gesture cultures include Hebrew, French and Spanish.

The more social way for us to use our hands is to use them in concert with what is being said, although taken to extremes like the Italians, or lack thereof like the English, can be counterproductive. A balance between the two, will be the best case. The hands and arms add to the dialogue and liven it. Keeping your hands to your sides or your arms crossed tightly might be comfortable, but those that use their hands moderately while speaking appear intelligent and honest when viewed by others. Universally, closed posture come off as negative and anti-social no matter what kinds of truths spoken or positive feelings intended by the speaker. This is why it’s so important to be conscious of our gestures because even if we aren’t, others will be. Whether or not others bring closed body language to consciousness, is not relevant. Our impressions are created in others passively with no active thinking.

The various gestures have been broken down into five categories: emblems, illustrators, affect displays, regulators which we cover next.

Genetic, Learned Or Cultural: Which Is It?

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Tongue jutting is a universal gesture of distaste. It means, I don't like that. Think of pushing gross food out of your mouth.

Tongue jutting is a universal gesture of distaste. It means, I don’t like that. Think of pushing gross food out of your mouth.

Much debate has been raised about the root causes of emotional facial expressions, that is if they are genetic or learned. In fact, the debate dates back to Aristotle and Darwin, even today studies still debate the universality of facial expressions and their relevance across cultures. The debate revolves around whether or not the language of the body stems from culture, and is learned, or if they are simply part of the human repertoire and exist at birth and are innate. For example, the Chinese stick their tongues out to display surprise, but this isn’t universally consistent. All cultures however, recognize laughter to express joy and tears to express grief. So while we might agree that some expressions are cultural like the Chinese tongue protrusion others are universal such as laughing and crying.

Thumbs up means good things in the West, but in other cultures it means "up yours!"

Thumbs up means good things in the West, but in other cultures it means “up yours!”

Many cultures also determine whether natural expressions are permitted, inhibited or exaggerated further confusing the issue. For example, certain cultures permit open public weeping from grief whereas others inhibit these natural gestures. This is called the “display rule” and it says that it is the culture from which we are raised that determines what level of expression of emotion is permitted. The culture sets the norm. In a study where a particularly gory film was projected to subjects, the Japanese and American subjects showed similar stress-type facial expressions. However, when a scientist was present, the Japanese more than the Americans tended to mask their negative expressions with the use of smiles. While being watched the Americans were more likely to be expressive and the Japanese tended to try to hide their disgust.

Very little research into emotional language by the body, face exempt, has been conducted thus far. It is however clear that gestures such as giving the thumbs up or the victory symbol with the index and middle finger extended, are particularly cultural, it is not clear yet if body posture are particularly cultural or innate. The research does show that cultural differences in expressiveness of body language tend to vary greatly across culture. Studies using blind children as subjects have shown that smiling and embarrassment gestures like hiding the face with the hands, occurs regardless of learning or copying, indicating that they are indeed genetic. There is still a fair amount of work that needs to be done before any real conclusion can be made about the origins of nonverbal signals.

Body language And Energy displacement

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Tapping a table is a form of energy displacement because it burns extra energy to relieve tension.

Tapping a table is a form of energy displacement because it burns extra energy to relieve tension.

When someone talks about energy displacement and body language they are talking about movements that create relief. Someone that is nervous or excited will find relief in rubbing their legs with their hands called “leg cleansing”, or they might rub their hands together or stroke an object vigorously. Leg cleansing is a gesture that usually goes unnoticed because it happens underneath the table, but an astute observer will see the upper body move serving to give it away. An example of leg cleaning is that of a baseball player that is on deck and getting ready to bat. His hands might be sweaty from the excitement so he rubs his hands on his thighs, soon enough this becomes a habit and he does this every time he comes to bat regardless of whether his hands are sweaty. With repetition he has conditioned himself to seek comfort by performing this gesture. Self touching also produces relaxing chemicals in his body to help him deal with the stress and burns up nervous energy. Self touching isn’t always related to energy displacement although in this case it is. Energy displacement means the same thing as stress motivated energy burning. It is the burning of energy that provides a trickle release that occupies the mind and produces soothing neurochemicals.

Extreme anxiety causes the desire to control the pain by inflicting it against ourselves. It gives back our sense of control over our anxiety. People who resort to cutting also seek to displace their anxiety and control it.

Extreme anxiety causes the desire to control the pain by inflicting it against ourselves. It gives back our sense of control. People who resort to ‘cutting’ also seek to displace their anxiety and control it.

Energy displacement isn’t just for athletes, it happens all over the place from the boardroom to the classroom. We see people rubbing their hands together in excitement or wringing their hands showing inner turmoil and in during extreme stress, pacing, or even self inflicted pain such as ear pulling, scratching, or pinching. Energy displacement allows for a controlled release of tension without creating fatigue. Energy displacement is akin to the natural high that is achieved through punishing physical exercise except in this case the endorphin rush comes much less potently but the action still provides a stress reducer.

When a woman suddenly becomes “cold” as a decision gets close in a meeting they might begin by cross their arms and begin to stroke their elbows or forearms. The temperature in the room hasn’t dropping though, what she is feeling is an emotional change creating an uneasy feeling. To sooth herself, she strokes her body and this reminds her of childhood feelings where mom comforted her. A nervous husband who waits outside a delivery room will pace back and forth. His movement gives him something to do and also burns up excess energy. Generally men’s displacement actions will be easier to spot then women’s since they will be more aggressive. Men feel that when something is good, more is better, and take almost everything to extremes. In fact, one of the leading causes of preventable gum disease is brushing the teeth too hard or for too long, and men are often most at fault for this. Women’s postures, on the other hand, will melt into their regular body language and can therefore be harder to spot.

An entire host of gestures can be used for energy displacement and they vary from person to person and culture to culture. Any movement that has no inherent or immediate function and that is done when faced with stress can be called energy displacement. With observation, you can catalog energy displacement cues in family members, friends and even bosses. If you observe energy displacement body language in friends, an appropriate response is to offer comfort, but if it is found in a boss or employee, or during a sale, then it is usually time to back off and give them time to think things over. Allow a stressed out individual some time to reach a conclusion on their own.

Silent Speech Has Flow

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How is the flow of your body language?

How is the flow of your body language?

Body language is like verbal and written language; it has structure. Body language flows, it has its own rhythm, vocabulary, grammar and punctuation. Some gesture are single letters which join with others to form words right on up to formulate full sentences and phrases until we finally reach full ideas and meaning. Part of the way things come together is connected to congruence, meaning that the overall body of language comes together seamlessly. Just like someone might have poor written grammar, some people have poor nonverbal language, sometimes even dramatically so leading to even more drastic consequences.

We are all born understanding the basics of body language and have the minds to master it, but none of us are born ready emitting perfect body language. Instead we learn body language like we learn to speak, by observation and practice. ‘Naturals’, as it were, may only exist because instead of ignoring body language like most people do, they bring it to consciousness early on and follow successful example around them. Their minds are subconsciously prepared to imitate good postures and appear in control and confident. As we will see, good body language isn’t something you are either born with, or must be without forever. It can be learned.

I recall a time when my wife and I were visiting a fellow who was giving away a second hand washing machine which would I would use for a rental apartment. His body language made him appear inept and he came across as awkward. He’d cross his arms when I was talking and when I’d make a point, he would do his best to contradict me. He’d lean in too close and his body odor was overpowering. This person had no reason to be dishonest, he explained that he needed the space in his house for another project. We took the machine because at the time we needed it, however since he gave us such a negative impression we still don’t know, to this day, if the machine works or not. I’ve never hooked it up or used it! My wife and I got a terrible impression of the guy and the feeling attached itself to everything about him including his free washer. It didn’t affect us while we were there, but as soon as we left, we were able to verbalize reasons for storing, instead of using the machine. We simply didn’t trust that the machine would work properly despite his verbal assurances, and instead of taking the energy to move it into the basement to test it, we stored it in the garage and purchased a new set. His body language told us that something must be wrong with the washing machine, that perhaps it ruined clothing or leaked and he just wanted some sucker to help him dispose of the machine. Other people who aren’t studied in body language but finding themselves in a similar situation would have concluded that their ‘gut feeling’ was off. Since I could read his cues, it was obvious to me why I didn’t trust him, but I did have to explain to my wife why she felt so uneasy.

This story illustrates the point about the strength of nonverbal body language and how salient and important it is. Even though the result was at no cost to him (and little cost to me), if he had been a commissioned salesman, or salesman of any sort, he would have lost the deal with certainty.

Baselining

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Does he always sit on his hands or is he hiding something?

Does he always sit on his hands or is he hiding something?

Baselining is probably one of the most important and often overlooked aspects of reading body language. It refers to the “normal” motions that populate the repertoire of each and every person on the planet. Normal here is the operative word. We can’t even begin to read someone until we first have their baseline pegged. For example, to read someone that is normally flighty and constantly moving, as agitated is wrong since they are merely acting out their particular “idiosyncratic nonverbal behaviour.” That is, the body language that is particular to specific people and that makes up their repertoire, or basket of cues considered normal for them. This person might be flighty or high strung by nature but they certainly can’t be constantly agitated by nature as our nervous systems can’t tolerate perpetual stress. A person high strung by nature who seemingly freezes instantly is telling us based on their baseline that something is up. Baselining tells us that a condition in their environment has changed and it has affected them. It now becomes our job to detect the cause for the change.

Baselining involves learning about how a person usually sits, how they use their hands to gesture, where they place their hands while at rest and relaxed or when nervous, how they place their feet when standing, their overall posture, how they prefer to cross their legs such as whether they cross them equally left over right as right over left, and so on. The list to baselining is utterly endless as are the myriad of cues that can be emitted from the human body, fraught with or, absent of, meaning.

By establishing a baseline it will be possible to catch sudden changes in body language. This is the ultimate purpose to establishing a person’s baseline. Without catching the changes, body language loses its ability to indicate exactly what is going on. For example, a younger brother that is acting exuberant and ecstatic who is jumping around with joy and happiness, who, at a moments notice, finds himself in the presence of an older brother only to suddenly cease his joyful movements, turtles his head into his shoulders, and becomes quiet, says a lot about what kind of relationship they have been having lately. Body language is directly linked to emotions, and so when it changes, we know that something has cause the change, and more often than not, it will be precisely the event that preceded it.

These changes aren’t just limited to events either, they can also be tied to words spoken, or even topics. A married couple might be carrying on amicably, but when there is mention of an ex-girlfriend, even casually, the wife might begin to display dominant and closed body language such as crossing arms, wagging fingers, or scolding eyes. She is indicating that this women or topic is a particular sore spot between them and the sudden change in mood, from good to bad, tells us that it is the topic that is the issue. Criminal investigators will frequently steer suspects off-topic (and seemingly off the record) by talking about favourite pass-times or hobbies by example. This serves the investigator by producing relaxed body language. Once a baseline is established interrogators begin to introduce facts surrounding the investigation to measure their effects. They might begin with items not even connected to the trial and then suddenly introduce a murder weapon, for example, to see if nervous body language appears. During criminal investigations the murder weapon can be kept a secret from the public especially early on, so only the real criminal would exhibit a visceral response to viewing it. While these sorts of interrogations won’t directly lead to a conviction, it does provide clues for further exploration. Like all body language, clues tell us if we are on the right track or if we’ve eliminated leads, at least for the time being.

Those who don’t know about baselining will find it difficult to read other people who lack similar affect to themselves since their only reference of normal is what they do or what the average person they associate with do (which more often then not is very similar to themselves anyway since we tend to hang out with those of like mind). People that don’t baseline won’t see people for their individual characteristics, idiosyncrasies, culture and habits. As we work through life we should have our family, friends, coworkers, bosses, instructors, or anyone else we interact with regularly pegged for their baseline. This will not only make reading them easier, it will also give us “archetypes” that can be cross referenced as comparisons. This in turn, gives us a better chance at evaluating others, even strangers, on the spot, and in real time.

Congruence

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Honest hands - palms up, but what happens next?

Honest hands – palms up, but what happens next?

Hands return to pockets indicate dishonesty and is incongruent with the intended meaning.

Hands return to pockets indicate dishonesty and is incongruent with the intended meaning.

The word congruence, as it relates to body language, refers to the degree to which body language cues in a person matches one another in terms of their meaning. If, for example, one is speaking honestly with the palms up (an honest gesture) we can say that the body language and verbal language are congruent. That is, honest words match up with honest body language. A child with their hands in their pockets (dishonest gesture) speaking about how they didn’t steal a cookie is incongruent since their body language does not match their verbal language.

We regularly place more importance on what words are used rather than how others gestures in their delivery, but this is a mistake. When we don’t have congruency and the verbal language doesn’t match the nonverbal gestures we should always place more importance on the nonverbal channel. Credence should almost always be given to nonverbal language over spoken words since the research tells us that it is often more accurate. When people plan lies they often rehearse the sentences and in what sequence they will deliver them, but they often ignore or disregard gestures that will accompany them. While we monitor our spoken words, our unconsciousness can leak unwanted information through our bodies. However, even if people were consciously aware that their body language gave them away, they would not know what to do since most people are completely unaware of the meaning their body conveys.

Politicians can leak information through congruency and this can give them away, although most politicians today are quite learned in body language. We should be suspicious of politicians, however, when they have their arms tightly folded against their chest while saying that they are open to change or to a door-to-door salesman that swears his life on a product but wipes downward with his hand as if to clear the lie. Another example is the cheating husband who tries to pass off a late meeting and then pulls at his neck tie, collar or scratch his neck indicating stress.

Sometimes however, knowledge about body language just comes off as less expressiveness. The body language thus tends to be much more controlled and subdued because it’s much easier to eliminate body language altogether then it is to add honest body language. However, even reduced expressiveness helps us read people because a relaxed and natural politician is more likely to be telling the truth. Therefore, even reserved body language can be a ‘tell’ to those who are in tune. Congruency therefore, is very important because it is a clear comparison between two communication channels, the verbal and nonverbal. When words are mismatched against the body language, we can be sure something dishonest is at play and these hints should instigate us, at minimum, to pay closer attention.

The Rule Of Four

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Are there enough cues to justify a conclusion in this case?

Are there enough cues to justify a conclusion in this case?

The rule of four, and it’s an important one, says that you can’t attach meaning to a single gesture and accurately judge a person. The rule of four calls on us to read cues alongside other cues commonly referred to as “cue clusters” before drawing conclusions. The more cues that appear in association with other cues, the more accurate one can be about the underlying meaning. It isn’t impossible to see cue clusters in the six’s and sevens or higher. However, most agree that four independent signals is enough to positively identify true meaning.

Sitting with arms tightly pressed against the chest can mean that a person is uncomfortable, but it can also mean that a person is cold! Scratching the nose or face can mean that a person is lying or it could actually have an obvious purpose; to alleviate an itch! However, touching the nose, wiping the mouth in a down-stroke, avoiding eye contact and fidgeting tells us that something dishonest is probably going on. Another example of a cue cluster is as follows: crossing the legs by bringing one foot over the opposite leg (the figure-four leg cross), fingers interlinked together (steepling), leaning back in the chair, and tilting the head back and looking down through the nose at others. This cluster shows arrogance and superiority. However, just the figure four, which is a mild crotch display on its own, means very little. The figure-four-leg-cross only tells us that the crotch has been put on display, but does not necessarily attach meaning to the gesture and indicate arrogance. To some, this posture might not even mean that, it just may be a comfortable way for them to sit.

In all cases, gestures are just gestures and nothing more. It is our targets, the creators, who, knowingly or accidentally, attach meaning or emotions to gestures; it is the senders who are in charge of the delivery phase, and we, as readers, who are in charge of the deciphering phase of the transaction. In other words, it is the sender who is responsible for the message and the meaning entirely, the reader is a passive entity that should never project meaning, especially from that which is not present. That’s not to say that a reader would try to create emotions inaccurately, as this would be counterproductive, but rather that it would be a mistake to bring a gestures to the consciousness of a target and then try to persuade them that their intentions are different from that which is actually true. In many cases, however, you may find that targets won’t be aware of their true emotions anyway and will generally be uncomfortable to be made aware of their subconscious gestures, so reads are best kept to one’s self. Just like you wouldn’t show your cards in poker game, you shouldn’t actively show off your body language skills. Reads, and the skills in this book, are much more powerful if kept a secret.

Not all body movement has hidden meaning either. Sometimes our bodies are quiet and do no talking at all. It is normal for novice readers of body language to immediately begin to see body language cues creep into consciousness, but it’s a mistake to assume that all gestures suddenly have hidden meaning and get carried away with reckless diagnosis.

Let’s take another cue cluster: arms crossed tightly over the chest, legs crossed, head down and shoulders pulled inward. Our conclusion here is that our target is uncomfortable and is closing off the outside world. As signals are removed from this cluster we can be less certain of their emotional origins. Legs crossed with head down can mean just about anything, but even if we add in shoulders pulled inward, it does not provide solid evidence of anything underlying. What we really need here is the fourth, the arms pulled in tight against the body, to really give us enough information to justify a conclusion. The other cues by themselves are closed body postures, but they can be due to other factors. Leg crossing can sometimes even demonstrate interest, as is the case when they are crossed toward a girlfriend or boyfriend (rather then away) for example. The rule-of-four says that we need a “preponderance of evidence”, a term borrowed from the civil judiciary system. We have preponderance of evidence, not when we have achieved absolute unquestionable or irrefutable data, but instead, happens when we have superior weight in our favour and in this case, four independent cues is plenty of weight.

This doesn’t mean that it’s impossible, or that we shouldn’t read people who only exhibit one or two cues. Reason being that the damage that might occur from an inaccurate read is likely very small so long as we keep it internalized. We can still make educated guesses or employ “working hypothesis” that can change with additional information as it is collected. One or two cues is sometimes all we get. Older people, who naturally have more controlled and subtle affect, and people learned at controlling their body language, such as public figures, only emit very subtle, fleeting or few nonverbal cues. In this subset of very controlled and practiced people, we often only see cues that are accidentally leaked, which in and of themselves are important, perhaps even more so then complete cue clusters in regular people. The caution here is to avoid premature conclusions on weak data especially when the stakes are high and that sometimes a gesture isn’t anything more than a gesture.

The Five Cardinal Rules Of Body Language

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Is she cold, or angry?

Is she cold, or angry?

Single gestures by themselves can not reveal the true meaning of the situation. There are many more factors that play into reading people then just identifying single cues. When people move, they are fluid and changing, so too are their moods and context. One must use the full picture to discover the story. The ‘rule of four’, congruency, context, baselining, and intuition are the five cardinal rules that any body language master must abide by and we cover them next.