Tag Archive for Desk

Some Ways To Set Up An Office

Low ranking employees are forced to face the wall so the boss can watch them work without being noticed himself.

Low ranking employees are forced to face the wall so the boss can watch them work without being noticed himself.

Another method to protect and reserve space is to pull a desk away from a wall as it cuts other people off from using that space. Outward facing desks leave plenty of space in a room where someone might sneak up from behind or from the side. Higher status workers will turn their desks so they facing doorways or entryways to avoid surprise intrusions. This simplest ways to perform a status check is to verify the way in which people face. If they face a wall there is a good chance they are lower status, but if they face the door and can easily see people enter their office, then they are likely higher status. The orientation of the window and door also has an effect on how things are set up and depending on the uneasiness of a particular person will depend on which orientation they prefer. Usually there is a balance between looking out the window to enjoy the view it provides and monitoring the door. The highest ranking workers will have private offices with controlled entry, or in other words a secretary.

A busy office provides multiple meeting and collaborative areas.

A busy office provides multiple meeting and collaborative areas.

It is important to put some thought into how desks are used since they can dictate how a meeting might unfold. A desk between two forward facing people forms a barrier which then leads into a formal meeting even when it’s not intended. If the goal is to create less confrontation and foster team building, than meetings should take place without a desk, or with circular or even square tables. Space permitting, circular tables should be included in the office environment to permit informal meetings if desired. Having room for more than one meeting area sends a powerful nonverbal message to those visiting since it shows that your occupation warrants it, even if they are only rarely used.

Placing chairs kitty-corner at a rectangular desk or positioning two chairs at forty-five degrees to the table on the same side can be effective if the goal is to hold cooperative meetings. Every office should be set-up in a manner that suits its main purpose, however, contingencies should be made for rare occasions when alternative strategies need to be implemented. If the idea is to quickly build friendships rather than demonstrate authority, it would be wise to have a more informal setting, perhaps even a comfortable sofa and coffee table with casual furnishings. It is no accident when a high powered lawyer organizes rows upon rows of legal books to his back. His message is clear; I have the knowledge to back me. What non verbal message does your office convey?

How To Set Up Your Office

The desk is the most important piece of furniture and it’s found in all offices. The area behind the desk always forms the private area where only the desk owner is permitted. This is his sanctuary which he protects. Those with desks facing in toward an open space with their backs to a wall have the most amount of status. Having your back against the wall protects you from a theoretical sneak attack or from having others watch you as you work. Low ranking workers will usually work in areas that afford them little privacy and hence be found in wide open areas [click images to enlarge – not all data is visible].

The area behind the desk is considered private.  Facing the door with the back to the wall is the most powerful position as it permits seeing people enter.

The area behind the desk is considered private. Facing the door with the back to the wall is the most powerful position as it permits seeing people enter.

Low ranking employees are forced to face the wall so the boss can watch them work without being noticed himself.

Low ranking employees are forced to face the wall so the boss can watch them work without being noticed himself.

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A low rank desk arrangement because it leaves the employees back exposed to whomever is entering through the door.

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An extremely low status desk arrangement because it would be impossible to guard against someone entering through the door.

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This arrangement is meant to maximize the amount of private space claimed by the owner. Any area from the edge of the door across the front of the desk to the bookcase and behind are claimed as reserved for the owner’s needs.

 

 

 

 

 

 

 

 

 

Your Entry

When asked to come in, move in swiftly but not quickly, take your time, but don’t be wasteful of others either. Maintain a steady pace into the office and note what the interviewer is doing. If they are still playing with papers take even more time so they can take a good look at you. Once seated half of your body will be covered by a desk so this is the second to last chance you have to being remembered. If they are ready for you allow them to indict to you where you should sit. If they are busy, then put down your briefcase and make eye contact. If they are still on the phone or doing other things, take a seat and allow them to get ready. When they are set, they will usually shake your hand. If they don’t, then make the effort to shake theirs. It sometimes happens that we don’t shake hands because we “don’t like the looks of someone” but perhaps it is due to having had a long day interviewing so we wouldn’t want to let an opportunity to provide a good handshake slip us by. After you shake hands, if you haven’t already, immediately take a seat instead of towering over them.

Autocratic

We can tell if our boss autocratic if they are attached to the status artifacts around them. Their desk will be used as a barrier protecting them from intruders, they will have cleaver title markings on their desk or door, and usually have trophies or accolades on their walls. Their dress will be formal and expensive and their posture will be rigid and straight. Friendliness is the foe of the autocratic boss so he will keep you at arms length, keep conversations on task and hold expressionless faces. If you get out of line, he will use his body language to put you back in your place with harsh voice tones and eye contact. Often autocratic bosses are seen as unloving, unfriendly or inhumane. To get along with him, use body language that doesn’t undermine his status, allow him to maintain his power, never enter his personal space or move to his side of the desk without permission, don’t interrupt him, smile pleasantly, and keep conversations brief so as not to waste his time.

Displays Of Ownership And Territory To Indicate Dominance

“Fences make great neighbours” seems like a great truism for our day and we see just as many fences going up as we do houses. Humans are very social, but it is also obvious that we are deeply territorial. While in public, a wife might display ownership of her husband by hooking her arm around his, or he might throw an arm around her just the same. We show that an automobile that we are proud of is ours by leaning up against it or placing a foot on its bumper or ownership of a desk by tossing our feet up on top of it. We display ownership of our houses and personal affair by adding personal touches and might even block the entry to our homes by solicitors through clogging the doorway with our bodies.

Territorial lines are drawn everywhere in our lives from the particularities of our offices and automobiles, right down to the rooms in our own homes, and whom has access to them. We even have boundaries around our bodies which we protect rigorously. The more dominant the individual, the more apt they are to have and hold rigid boundaries about their personal space and possessions. For example, walking into your boss’s office and sitting in his chair won’t come with a welcome reception. But amongst friends, this type of chair stealing happens frequently and can even become a game, due largely to the fact that you and your friends are of equal status. It wouldn’t be uncommon for the boss’s children to play this game with their dad, so in some context, stealing territory is perfectly tolerable with all people.

Only sometimes does first come – first serve, apply to territories. Squatter’s rights as it where is also organized by hierarchy. Those with higher rank can often force others to move, even just by their presence. Sitting at the head of a table is fine so long as you are the highest rank to date, but if someone of higher rank appears, it’s customary to relinquish, or at least offer the seat to them. Members of a staff who are close in rank can sometimes power play each other for these seats at the boardroom table in attempt to move up. The body language in these situations can become very potent as the desires of each party becomes more evident. Your office staff knows which seats are most coveted!
Leaders also get permission to move through doorways first and walk in front of groups instead of follow, and it is customary to allow them to do so. The exception, as always, comes when we wish to usurp their position, challenge their authority, or try to build equality where we might trade dominance rights back and forth.

Placing objects such as jackets and brief cases on a seat can hold it and delineate temporary ownership. It is often easier and more polite to force an actual person to move than to move their unattended personal items to usurp their space. Anyone who has spent anytime at a laundry mat knows how piercing the stares and looks can be when you remove clothing from an un-attended dryer. Break-and-enter-victims complain most, not about being robbed of their possessions, but rather about feeling of violation. It is unnerving to have had someone enter their personal space and hence territory without their permission. Territoriality is a big part of the human repertoire. We rarely think about ownership of people, but placing an arm over someone, playfully messing up their hair or guiding them to where we want them to go by placing a hand to their back, as a parent would his child, are just a few ways that we show others that we own and control them.

Bragging is an appropriate word that describes dominant behaviour in the same context with ownership. Dominance is also not the same as confidence. Dominance just means that someone has specific ideas about how they should be treated whereas confidence is a state of mind where a person remains unshaken emotionally despite what happens externally. Therefore, dominant people can still harbour insecurities about themselves which is evident through ownership because they will spend a lot of time talking about, or drawing attention to their stuff. Naturally, this sort of thing happens subconsciously, or even out of habit. Touching or fondling an expensive watch or piece of jewelry, or going out of their way to be seen in an expensive car are just two examples of flaunting. Truly confident people have no need to show-off to others, their achievements are grand enough to speak for themselves and their earned success emanates from them through their nonverbal behaviour. There’s a fine line between being cocky or arrogant and having to flaunt it in a way that others will find offensive, and being confident, which is exuded seemingly naturally of which people find magnetic. Confidence is one of those things that we all know it when we see it. Dominance that is justified by accomplishments is certainly more tolerable, and with the addition of compassion and empathy, can make all the difference in people’s acceptance of other’s dominance and the behaviour that follows.

Dominance is also expressed through claiming stake to valuable items, or the prevention of touching certain things, or even occupying certain space. Preventing others from doing things, even at random is a luxury afforded to, and by, powerful people. Even when seating is unassigned we often see the same people day-after-day sitting in the same seats. This may have to do with maintain peace when it happens on a first come first served basis, but when there is a shortage of quality positions, as there most often is, we expect to see more dominant players jockey for more highly desirable areas. This is exactly what does happen and because we live in a capitalist society, it happens everywhere and often. Those higher in the ranks will have the best parking spots and the biggest offices, with the best view.

Thwarting dominance by ownership is fairly simple but also a possibly caustic affair. It can be done by stealing a seat which will be seen as an invasion of territory, it could include getting into their personal space, leaning on their cars, putting feet on their furniture or desk or being overly-friendly with them. Being intimate with someone they are close to, such as a current or past romantic partner, or as in a father-daughter relationship, his daughter, are all ways to fight dominance head on! Obviously, you must be careful what you choose, as head-to-head dominance struggles are the beginnings of war! When there is an imbalance of power between dominant people, one party will quickly succeed to the other, but when two parties are evenly match, or believe that they are, the struggle can draw out indefinitely producing emotional of even physical injury. So instead of antagonizing your dominant counterparts, instead work on building your own dominance independently of their through confident body language, examples of which are peppered throughout this book!

Raising Status Through Relaxed Body Postures

Leaning back and taking up space is a way to show that we own the joint.

Leaning back and taking up space is a way to show that we own the joint.

It might seem counter-intuitive, but taking on a relaxed position and postures when around others, such as slumping in your chair can be a way to increase your status. This might be opposite to what you would expect given the rules of height and power but slouching shows to everyone that you are comfortable with yourself and don’t feeling anxious by someone else’s presence. By extension, most people will find it difficult to relax when in the presence of higher ranking people. Therefore it follows that if someone shows relaxed body postures, they must be high ranking! Subconsciously, we do think this, although, when we know definitively that we outrank our slouching counterpart, we find them to be brazen and ignorant which fosters more negative attitudes. This can go both ways, and it will be up to you which route you take. Do you want to fit in, or “rock the boat”, so to speak.

Imagine entering your boss’s office because he wants to speak to you about your performance. You promptly sit down, without permission, and slam your feet on top of his desk taking up an ownership (comfortable) position. Without question, he will take offense. The rare exceptions can happen though. Say you are close personal friends on top of your work relationship, or maybe you are of similar rank in the office, say partners. What would happen if instead of putting your feet up on his desk you instead slouch over the arm rest and open your legs? While this isn’t equally as offensive, it will come across as a challenge to your boss’s dominance and put him on edge. In subordinate/dominant relationship relaxed body language quickly upset whatever hierarchy was thought to have existed setting the tone for future struggles which may or may not be your ultimate goal.

When competing with those of equal status, relaxed and dominant body language can help, rather than hinder, your chances of success because it will set you above your competitors without using risky verbal language.

Let’s take another example where the new boyfriend enters his girlfriend’s house, sits down on the sofa, and makes himself at home totally oblivious to her father. The boyfriend has set a competitive tone and if not challenged by Dad, he will continue to experience the upper hand. His relaxed ownership has said to his girlfriends father that he is willing (but possibly not able – this is yet to play out), to usurp his daughter’s interest and therefore take over his role as her caregiver. If Dad is a pusher-over, the boyfriend wins. Smart Dad’s set the rules early and emphatically by polishing their guns in their rocking chairs on the front porch!

As we see, territoriality means everything to relaxed postures. Where appropriate, such as with close friends of equal rank, relaxed postures are insignificant, but when they happen within someone else’s boundaries, they send a powerful message that are especially salient to the person who has laid claimed to such boundaries. The owner of the property, wherever it might be, would much rather see cautious and reserved body language from those entering their boundaries as a signal of respect. No matter the result of the challenge, relaxed body language can help set the stage to achieve higher status. When the challenge is not met, the user of relaxed body language enjoys his “free lunch”, and with this comes freedom to choose and control future scenarios.

So far we have examined how relaxed body language can set up nonverbal power struggles between those of differing rank, however, they can also maintain power rank when used by higher status individuals in lower ranking person’s territory, or to tip the balance, when use by those in equal rank. To see those of equal rank struggle for power, carefully examine the body language of leaders when they meet. One of the best examples is when presidents and prime ministers, leaders of entire countries, meet and jockey for the upper hand. Which leader appears more at home, relaxed, calm and collected? Which one fidgets, or pulls at a collar, or tries to keep himself in the picture? You can learn a lot by how leaders act when confronted with those of equal status.

I have mentioned a few examples thus far depicting relaxed body postures such as slouching in a chair and tossing the legs up on a desk. They can also include leaning further back far in a chair, sitting deep inside a comfy sofa (versus sitting at the edge in a ready position) dangling an arm over the back of the chair, opening up the legs instead of crossing them, generally taking up more space and more open body positions. A particularly obvious territorial display of confidence, authority and ownership is achieved by spreading the finger tips on a desk carrying part of the body’s weight while standing hunched over it. Onlookers will respect that the desk is in full control of the person carrying this posture. If you want to know exactly how much trouble someone is going to give you, meaning just how authoritative they are, just watch for how wide they spread themselves out across a surface. For example, a store clerk might watch just how far the arms are splayed across the top of the counter. The more spread the arms, the more trouble is coming their way. We see this type of body language most often when there is a customer service issue where a sale failed to please. The gesture will be accompanied by verbal demands and displeasure.

Relaxed body postures are really all about spreading out, taking up more space and looking as if you own your environment so if your goal is to show ownership, picture yourself in your own domain, and transport this frame of mind wherever you happened to be.

Of course with this type of body language there needs to be a disclaimer about intent. Most people, especially high ranking people, are normally protective of their property (whatever this happens to be – their house, office or favourite chair) so usurping their stuff, has the potential to alienate them, which is why you really should consider what type of battle you are orchestrating. By extension, more submissive gestures can serve to help gain someone else’s trust and instill in them a desire to help, which can sometimes be a more effective way to achieve your goals.

Openness As It Relates To Status

Taking up space is a display of dominance and authority.

Taking up space is a display of dominance and authority.

Since openness is a reaction to comfort and being closed relates to fear of attack, it is natural that we should see more dominant people hold more open postures and subordinate people hold more closed postures. An employer, for example, being more comfortable in the workplace would be expected to hold his hands to his sides, rather than have his arms crossed, use a palm down handshake showing dominance and generally avoid holding himself up against objects or hidden behind objects like coffee mugs or folders. His subordinate employees, on the other hand, would feel more comfortable with their hands in their pockets, finding refuge against the back of a chair, leaning against a desk, or hiding behind a notebook. Employees might also take up an arm cross, either in full, but usually only in part, by grab their opposite arm or elbow, and tuck one leg behind the other in the ankle cross. Employees will avoid a full arm cross because they don’t want to appear totally closed to the suggestions of their employer.