Tag Archive for Caution

What To Mirror To Gain Favours

When people's bodies are out of sink, the differences of opinion are amplified.

When people’s bodies are out of sink, the differences of opinion are amplified.

Proper mirroring is far from the game we play as children. The goal of kid’s is to irritate their opponent with exact copying of gestures even expressions and word, whereas the goal of adults is to formulate agreement and rapport. In adults, necessarily, more subtle mirroring must follow. In the experiments listed above, the researchers set to mirror only those actions which occur subconsciously, those that happen out of normal awareness. Movements such as foot shaking, body scratching, face or hair touching or changes in posture are good ways to start the mirroring process. Your goal should always be to avoid getting caught consciously mirroring someone else since being detected will create negative feelings more so than if no mirroring was done at all. Motions such as leaning in, crossing legs and folding arms can also be used, but must be done with caution since these are much larger motions and can be more easily detected.

Echoing which is like mirroring where similar body postures are replicated, but of which happen sometime later, is a technique that makes the rapport building process more subtle. In echoing, postures and gestures are not concurrent with what is going on with others, but instead happen after some time has elapsed. To be effective, echoing happens within thirty seconds to a minute of separation, but can even happen with several minutes of separation, where only subtle rapport is felt.

Where body positions are fluent, yet echoed, and bodies seem to jive as if in an elaborate dance and where conversation flows smoothly we find “total synchrony.” We say that these people are on the same “wavelength.”

Some ways we mirror with our bodies:

[A] Shifting weight from one foot to the other foot or keeping the weight on the same foot.
[B] Leaning on a bar top or up against a wall or other structure.
[C] Crossing the legs in the same direction or opposite direction when facing each other.
[D] Keeping the legs uncrossed.
[E] Gesturing with the hands similarly.
[F] Drinking in unison or holding drinks with the same hand.
[G] Placing both hands, or just one hand, on the hips.
[H] Leaning in, or leaning out.

The Cowboy Pose

The cowboy has all fingers "drawn" - so you check 'it' out.

The cowboy has all fingers “drawn” – so you check ‘it’ out.

The cowboy pose happens by placing the thumbs in the belt loops with the remaining fingers pointed downwards towards the crotch. Popularized by old western movies cowboys would use a combination of this posture and the hands-on-hips (or gun) posture to show how macho they were. Because it draws attention once again to the crotch, it is rarely used by women. Women tend to have to use less aggressive, yet more sensual means to show off, such as thrusting their chest outward by rolling their shoulders back, or parting the legs slightly leaving them uncrossed. When amongst other men, the cowboy pose says that they are unafraid and can dominate. This posture is tolerable as a dominance display in men because it lacks the pompousness we can sometimes find coming from in-your-face displays. The cowboy pose is equal to the figure-four-leg cross with respect to perception by others and use acceptability. This not withstanding, the posture still needs to be used with caution.

Tilting Far Back In A Chair

Titling in the chair is a casual and therefore dominant gesture and the further back one leans in the chair, the stronger the message of superiority. It comes has a similar root to the full body steeple as it creates distance from other’s showing detachment, and also a relaxed or informal attitude. When our boss’s perform this gesture, it can mean several things, he is indifferent to others and their ideas, he is simply adopting a relaxed position on the matter. Caution is order, as context and accompanying dialogue is necessary to verify exactly what this gesture means.

When children are seen doing this in response to being chastised for bad behaviour it is important to quickly correct it or the attitude can snowball. A simple way to fix it through nonverbal means is to encroach on their personal space or by taking a flank or a rear position. This will create uneasiness in them and force them to take a less relaxed authoritative body language stance and might even put them in a ready position with their hands on their knees in preparations to take action hopefully by resolving the issue or serving the punishment. When power plays are used by subordinate people, over time they gain authority, and the last thing you want to do is lose rank with your children as with it goes respect.

The Meaning Of Leg Crossing

These legs are interested - note how they are crossed toward rather than away.

These legs are interested – note how they are crossed toward rather than away.

The legs are equally as expressive as the arm in terms of the meaning they convey. This is largely because the arms are frequently busy doing other task oriented things whereas the legs usually remain idle free to express hidden thoughts. Of course, the legs also have their share of work to do, but when sitting or standing still they have a tendency to leak information. We also pay less attention to our legs because they move less freely putting them further away from our consciousness. Perhaps we feel that because our legs can only do so much we need not pay them any mind and so reason we ignore them.

The legs therefore, are a great indicator of true thoughts and feelings. For example, we might look to the legs to verify interest. The legs crossed toward something or someone indicates thoughts and shows an attraction in the direction. In other words the legs are propelled in the direction in which we think. Couples that have a strong relationship will cross their legs toward each other, enemies will cross away, context permitting of course. Lovers sitting on a couch together with their legs crossed toward each other, bodies leaning inward, with their arms meeting over the backs of the couch are said to be in a “loving circle.” This is not a term reserved for just intimate couples though, it can also apply to family, close friends and even associates, both male and female. It represents a likeness of mind – agreement. Caution is required at this point, since not everyone is equally able or willing to cross their legs in either direction. Over time, we tend to develop greater flexibility in one direction, or the other, simply through habit, so it’s not always a valuable signal if a person crosses their legs away from someone else. If they lean and cross away from each other, then these two clues, in context, might mean something is worth exploring further.

It has been noted in several studies that the amount of movement that the feet undergo while lying significantly increases, and that these movements are below the level of consciousness. It’s fairly easy to monitor our arms and (with limited success), our facial expressions, but it’s something else to monitor a distant part like our feet. The leg tap, where the hand rhythmically taps the thigh can be done out of fear or deceit, even out of fear of being caught, uneasiness and even boredom, depending on the remaining set of cues in a cluster and on the particular context by which they occur. What we do below the belt is out of sight and out of mind!

Open legs can be seen as easy (or willing).

Open legs can be seen as easy (or willing).

Legs

Women with legs open are often seen as too aggressive.

Women with legs open are often seen in a negative light – as too aggressive.

uncrossed is a signal of openness, acceptance and signal of being easy going. This is of particular importance as it pertains to women, as it can taken as a sexual signal or invitation, making women appear easy, “loose” or at best crass or improper. Sharon Stone in the movie Basic Instinct sent a clear message as she slowly uncrossed and re-crossed her legs while being interrogated. Women wishing to appear dominant will find this posture comfortable, but it will be accompanied by other male typical gestures such as throwing an arm over the back of the chair to take up more space and loud boisterous behaviour.

Men can use open legs to show dominance more easily than women.

Men can use open legs to show dominance more easily than women.

Men, on the other hand, have the benefit of using the uncrossed legs signal for more than one reason. Men can have their legs uncrossed to display a signal of dominance and authority which is a welcomed natural signal from men, or it can be used as a signal to appear open. In men, the meaning of the leg spread is determined by its context and the manner in which it occurs. Men in seated positions spread their legs as a dominance display as it puts the genitals out for everyone to see. This is one of the gestures that makes use of the exercise of imagining people fully nude. What would you think of a guest that sat down in your favourite chair and tossed his leg over the arm rest? Would you think him any less belligerent if he had done it at his own house? The leg over the chair is as overt a leg spread message as you will get.

The degree to which leg spreading happens is important in both sexes. Spreading is positively correlated with dominance display. That is the greater the leg spread, the greater is the dominance display. The legs cocked, so to speak, at shoulder width while seated, is comfortable and natural even for both sexes, but once the legs break that distance, appear much less covert. Once the legs meet their maximum angle, it is as if the genitals are yelling at the top of their lungs through a loudspeaker begging to be noticed! Legs in the figure four where one ankle is raise and placed on top of the knee opposite is an abbreviated leg cross which is less dominant. We cover this later in the chapter. The legs can also be cross tightly with the legs nearly parallel or with the leg over the knee. This is a reserved posture and shows a respectful, polite and proper attitude.

In a standing position, legs spread at or slightly beyond shoulder width signals dominance in a more acceptable way. In fact, having the legs uncrossed while standing is the most appropriate way to stand since it appears open, accepting and confident. Crossing at the ankles, as we will see later, shows a reserved mind and is therefore a closed posture. We must be careful with reading leg information since most everyone has a preferred way to cross them, but if we watching their movement across time and across context we can pattern specific people. We should never assume that any and all signals, especially leg crossing, has universal meaning across all people.

Using The Eye Trick To Predict Things

What's she thinking?

What’s she thinking?

To apply the psychic NLP eye trick examine where people look as they attempt to recollect or express their thoughts. For most right-handed people, eye movement up and to the left is a signal that one is accessing a visual memory whereas movement up and right means that a person is trying to construct a visual image. Eyes either right or left, but still level, indicate an auditory process such as remembering sounds and words. Eyes down and left indicate internal dialogue or self talk, and down and right indicate a tactile or visceral feeling. When the eyes are straight ahead, unfocused or dilated, they signal that visual or sensory information is being accessed.

These eye patterns appear to be consistent for all right handed people throughout the world except for a few minor exceptions. Many left handed people though tend to reverse from left to right and access information opposite to right handed people. Therefore, they tend to look down and left to access feelings instead of up and left.

These patterns can provide us with information that have predictive powers. By watching and reading the eye direction of other people we can draw inferences about how they are accessing the information which can be particularly helpful when trying to determine their intentions. Lie detection comes first to mind, but we can also deduce how one is internalizing thought by what their eyes are doing. As it pertains to lying, for example, right and up (constructed visual) and right and level (constructed auditory) both show that a person is trying to create or imagine new details about something whereas left and up (visual remembered) and left and level (auditory remembered) indicating that a person is remembering something that had actually happened.

A word of caution though is that it is not all that easy to follow someone’s eyes and some of the expressions last just fractions of seconds. Not only this, but people can access multiple parts of their brain to recall the similar ideas. Some people also have habitual eye movements that have developed over time so a person that is highly visual might look up and left, or right, regardless of the type of question being asked. Someone who is kinesthetically oriented might look down and right all the time even in reference to a thought about music or sound. However, even these cues can give us indications of the
types of mind they have and therefore the type of person they are. By using eye gaze in NLP we can better tailor presentations to key in on more visual or auditory elements as required by our listeners.

Here is a list of questions to help determine what type of learner you are working with in order to better help you tailor information:

Eye Access Cues.

Eye Access Cues.

1) Visual Remembered: Think of the colour of your first bicycle. Think of the first person you saw as you entered the office this morning.
2) Visual Construction: Imagine what it would be like to fly. Imagine your dream home and pretend you are entering through the front door, what do you see?
3) Auditory Remembered: What was one of your most favourite things your parents have ever said to you? What types of sounds do you most enjoy?
4) Auditory Constructed: What would a rabbit sound like it if could talk? What would your boss say if he knew you were stealing office supplies?
5) Auditory Digital (Internal Self Talk): What does the sound of your inner voice make? What kind of dialogue happens when you think of your spouse and children? When do you find you talk to yourself the most?
6) Kinesthetic Remembered (Tactile and Emotional): Imagine what sandpaper feels like against your skin. Imagine what a cat feels like as you pet it. Think of a time in your life when you felt you had accomplished something that made you proud. When was the last time you were completely exhausted?
7) Kinesthetic Construction (Tactile and Emotional): Imagine the feeling of sand between your fingers that gradually turned sticky instead of rough. Imagine the feeling of helplessness turned into empowerment.

Summary – Chapter 3

In this third chapter we examined and compared the various influences on body language: genetic, learned and cultural. We found that in terms of genetics we all show similar roots and so display similarly across cultures, but that learning does play a role in how we might signal. We also covered emblems, illustrators, affect displays, adaptors and regulators which all form a part of what is called kinesics or how nonverbal behaviour relates to movement. Emblems, we found, are quotable gestures that are culturally specific which can be used as replacement for words and have a direct verbal translation. Illustrators are a second type of gesture that we use while speaking to help us paint a more descriptive picture such as talking about a boxing match and using a punching motion. Affect displays is nonverbal language that reveal our emotional state such as smiling or frowning and adaptors are movements or gestures that are used to manage our feelings or control our responses such as postural changes. Sometimes these adaptors have hidden meaning, but other times they do not, so caution is warranted. Regulators on the other hand control turn taking and flow when people speak with one another. Finally we covered high and low context cultures as it relates to touching and the ways various cultures meet and greet one another.

Regulators, Regulate Speech

Putting the hand up is a way to show others that we wish to speak - particularly in a large group.

Putting the hand up is a way to show others that we wish to speak – particularly in a large group.

The final type of gestures are called regulators because they are used to modulate and maintain the flow of the speech during conversation. Essentially, we use regulators to control turn-taking in conversation and they can take the form of kinesic such as head nods or nonkinesic such as eye movements. Regulators are different across cultures more so than any other element of body language discussed thus far.

In a study by Marjorie Vargas in 1986, it was noted that black students in the United States felt insulted by the white educators. The educators weren’t picking up on cues that the students understood what was being instructed. For example, the white students would nod and murmur “uh-huh” but the black students would nod much less and use “mhm” instead. The teachers took this to mean that the students didn’t fully understand the material, but this wasn’t so, they just expressed their understanding differently.

In Japan, the up and down nod of the head or “yes motion” is utilized not to show ‘agreement’ but to show ‘understanding’. Therefore, while pitching a new idea or venture, it would be foolish to think that the continuous head nodding by the Japanese was do to their willingness to invest. Creating a simple dos and don’ts list is not feasible for these nonverbal kinesics in speech for the simple fact that there are far too many to list and the variation of meaning across culture is so varied. With the simple awareness of emblems, illustrators, affect displays, adaptors and regulators the incidence of misinterpreting their meaning can be reduced.

Caution is therefore important when dealing with international business so as to avoid any harm in interpretation. Some other examples of regulators include putting the hand up to signal that you are ready to speak, putting the finger up to the mouth to bring silence, waiving the hand around in a circle so as to speed things up, rolling of the eyes showing disapproval, a gasp to show shock, throwing the hand to someone to include them in the conversation, or shaking the head disapprovingly. All these gestures control the flow and pattern of speech by directing, disapproving, speeding things up or slowing them down, and even cutting the speaker short.

Using regulators in speech is necessary to create seamless turn-taking and to avoid appearing rude, dominating or frustrating the people you are talking with. It prevents having to interrupt, eases the flow of speech and allows everyone to make the points they wish to make without having to cut each other off mid-sentence. The net effect of a good conversation is connectivity through the creation of seamless turn-taking.

A Caution About Biases During The Baselining Process

Self hugging can mean that he's shy or just a place to put his hands.

Self hugging can mean that he’s shy or just a place to put his hands.

We also have inherent biases which we must be careful of when try to read other people. Our dislike of certain people could influence us to read their language in a less then favourable light. Knowing that this bias is an inherent possibility, can at least protect us in terms of accuracy, and set up conditions that avoid possibly destructive fallout. This is only one factor to be careful of while reading people as it relates to baselining. Reading lying body language, by example, is very difficult and not having anything to compare it to essentially makes it impossible.

Poker is an excellent game that hones our nonverbal analysis of people, and the best modern day poker players will, with the advent and popularity of televised poker, review thousands of hours of video on their opponents. While some of the time they are watching to pick up on specific “tells” they are also developing their baseline. By doing so, even prior to meeting them they can have some players pegged. They can then use their baseline to determine actions, especially novel ones, that are out of the ordinary. If you’ve ever walked into a new poker group, you understand exactly what I mean. You might know some of the people, but usually there are others that you haven’t yet met add to this a novel context and you’ve got your work cut out for you. Since you don’t know the other player’s baselines you naturally end up being cautious and if you know poker cautious being “tight” can be just as bad as being “loose”. Over time you build their character and they start to “make sense”. In everyday life we call this process “getting to know someone” but in the body language world, we are formulating their baseline. Baselining is really about having the ability to compare someone to themselves.

Nose crinkle can mean a negative thought as in a game of poker.  I've, however, see this gesture feigned (and yes I lost the hand over this bluff).

The ‘nose crinkle’ can mean a negative thought as in getting a bad card in a game of poker. I’ve, however, seen this gesture feigned (and yes I lost the hand over this well executed bluff).

Let’s look at arm crossing or even touching the nose. Everyone thinks that arm crossing means that someone is closed and unreceptive. This might be true for some people some of the time, but to others, it means that they are comfortable. If I were to cross my arms, just now, would it mean I was closed? No, it wouldn’t, it simply means that my arms are crossed. The same goes for nose touching as an indication of lying or deception. Some people touch their nose at the end of every sentence – it’s their idiosyncrasy. Does this mean that every word that comes from their mouth is a lie? It could be, but it is not likely. Once we’ve caught someone in a lie we can backtrack and look at the clues that preceded the lie and those that followed the lie to pick up on cues that might have given him away. Poker players do just this, although for them it’s simpler since there really are only two possible scenarios, he is bluffing, or he really has a strong hand. Video even provides professional poker players with one hundred percent of the information at hand, there are no secrets and so baselining can happen very quickly. In real life, things are not as obvious and there is a lot of gray in between the truth and a lie so it takes a lot more effort do develop baselines, however with practice even novel situations with unknown people will begin to appear similar to other past experiences and people. So baselining provides us with information that we can use in the future when lying or any other emotional behaviour is suspected, where we can draw from our database of “tells” and make educated guesses about the truthfulness, or emotional state of our subject or subjects.