Tag Archive for Social Interactions

Early Research Into Seating Arrangements

In a business setting people sitting kitty-corner (D and F) tend to talk 6 times as often as those sitting opposite (B and C). Those sitting next to each other (C and E) talk about half as often as kitty-corner but still 3 times as often as sitting on opposite sides of the table. The head position or leader position, tends to be spoken to the least.

In a business setting people sitting kitty-corner (D and F) tend to talk 6 times as often as those sitting opposite (B and C). Those sitting next to each other (C and E) talk about half as often as kitty-corner but still 3 times as often as sitting on opposite sides of the table. The head position or leader position, tends to be spoken to the least.

One of the

Boardrooms present an interesting power effect.  In this case "A" is the head of the table because he benefits by seeing who might be entering through the door.  "B" is also head of the table, but might be taken by surprise as the door is at his back.  Power trickles down from the head of the table to "C" and "D" (flaking the head), "E" and "F" (flanking the flanks), and finally "G" and "H" who share the lowest rank..

Boardrooms present an interesting power effect. In this case “A” is the head of the table because he benefits by seeing who might be entering through the door. “B” is also head of the table, but might be taken by surprise as the door is at his back. Power trickles down from the head of the table to “C” and “D” (flaking the head), “E” and “F” (flanking the flanks), and finally “G” and “H” who share the lowest rank..

earliest research studies was done by American psychologist Robert Sommer of the University of California in the 1950’s. He examined the effects of extensive renovations done to an old age home. The ward received new colourful paint, new lighting was installed, new chairs brought in and several small rooms were converted into one large day room. The furniture was also re-arranged to make conversations more likely amongst the patients by creating more face-to-face encounters. This rearrangement was based on what he observed daily in the hallways just outside the ward. Here, every morning the chairs were placed into straight rows, shoulder to shoulder, against the wall to make mopping easier. But if you entered sometime later in the day, you’d find them re-arranged into groups. It was the patient’s family members who moved the chairs to speak with the patients, rather than what the patient actually preferred themselves. From this observation and the fact that any changes in the ward were met with resistance it was obvious that the patients would resist the ward remodel. In fact, it was common knowledge around the home that every piece of furniture and chair “had its place.” A lot of which had been there, regardless of any logical or functional reason. The conclusions drawn from the study were less than positive likely because the study involved mentally handicapped patients. In fact, it was concluded that modification of furniture arrangements was not enough in and of itself to adequately increasing social interactions. However, drawing on his initial observations from the hallway, where regular visitors rearranged furniture, Dr. Sommer felt he was onto something important.

His future studies examined visitors interacting in a hospital cafeteria, students in classrooms, children in public, and a myriad of other social situations. He found that when conversing over a rectangular table, patterns began to emerge as a function of the shape and proximity speakers had to one another. In all arrangements it is the nature of the meeting which dictated the spatial “ecology”, he concluded. He learned that eye contact and distance are the two fundamental concepts governing how we sit, which in turn affects our ability to exchange information, speak effectively, or even draw lines of division. The next few paragraphs covers the ecology of round, and rectangular seating arrangements with respect to reasons for meeting, be it a casual meeting with friends, cooperative sharing of information, independent working or leadership purposes.

Displacement Behaviours Protect Us In Public

Stroking an object or object caress (context specific) can be a way to sooth a person when in public.  In a courtship setting, an object caress spells interest.

Stroking an object or “object caress” (context specific) can be a way to sooth a person when in public. In a courtship setting, an object caress spells interest.

Immediately upon leaving our homes, the place where we feel most comfortable, we begin to exhibit what is called “displacement behaviour”. Displacement behaviour is a coping mechanism that helps protect us emotionally from the outside world. The citizens of New York and other busy cities make for classic examples as they work their way through the city streets expressionless. The rest of the world sees these people as rude, despondent, miserable or unhappy but in actual fact it is completely normal and even constructive. Our public body language shifts subtly the moment we leave the door. Our faces show less emotion, it becomes more ‘pan faced’ as we if hiding our thoughts and inner feelings from others. City slickers immediately identify country folk. They make eye contact with strangers more often, and might even issue smiles, and nods at others, that is if they aren’t completely overtaken by fear and distraction. Making contact with others is normal for country folk. They come from an area where they know most of the inhabitants and therefore don’t fear public social interactions. Displacement behaviour is a stone-age protective mechanism. In our evolutionary past, had we encountered a group of strangers or a “city” of strangers, it would be in our best interest to internalize our fears and emotions so as not to betray our position. Our position is naturally fearful due in large part to being vastly outnumbered by what could be a potentially violent clan. We also wouldn’t want others to know that we carried valuable trade items, or were weak or scared. Therefore, our faces show a default position; no emotion.

Burying yourself in a book or listening to music through headphones are two great ways to retreat from the public eye so as to go unnoticed.

Burying yourself in a book or listening to music through headphones are two great ways to retreat from the public eye so as to go unnoticed.

Displacement behaviours also show that we aren’t interested in interacting with others. You can test this for yourself by approaching people on the street looking for directions, for example. When you approach them it will take a second for them to snap out of their trance, if at all, before they notice that you are talking to them. They might even ask you to repeat what you have said because their mind had been “switched off”. Sometimes they even refuse to snap out of the trance at all and simply shake their head in a “no” type fashion from side to side, before continuing. We know people are in this type of trance because their body language become more self-focused. We pull our arms and legs inward, our face will become defocused, seemingly looking through people, and our body motions will become more minimal so as to avoid drawing attention to us. We may even become completely immobile and take on protective postures.

Nail biting is an oral fixation that replaces thumb sucking and allows the body to burn off nervous energy.

Nail biting is an oral fixation that replaces thumb sucking and allows the body to burn off nervous energy.

Another version of displacement behaviour happens when our minds are preoccupied with an emotion. When our home life begins to bother us when at work, our faces become emotionless as our minds drift to this more immanent problem. Our bodies display this detachment in various ways. For example, we begin to remove imaginary lint, play with a watch or pen, look away or become distracted, repetitive tapping of the fingers or foot, avoiding eye contact, rubbing the hands together, pinching an eyelid, smoothing clothing, rotating a wedding ring, nail-biting, or sucking a finger or pen. These all indicate a hidden thought linked to anxiety. The word displacement, in this fashion indicates that one is trying to avoid the task or issue at hand, and is instead, busy themselves with an activity that is much less taxing. Another form of displacement behaviours include sitting slumped over, with a glazed look endlessly staring at the floor or a spot on the wall.

Sometimes displacement behaviours are used to avoid conflict with others and those taking part would rather not be in the situation. To avoid conflict, they appear busy and preoccupied by doing other things. Displacement behaviours can also include gum chewing or nail biting, grooming, tapping, head scratching or playing with jewelry. It includes any behaviour that is out of place and serves the purpose of removing one’s self from the situation or topic at hand. We all understand when someone tries to “change the subject”, this is the same thing, only it is accomplished silently.

The Types Of People You Will Read – Introverts Vs. Extroverts

There are essentially two types of personalities that exist in the world around us. They are introverted and extroverted each type have a subset called “OK” and “Not OK” (which is discussed next). Introverted describes a personality that is inward thinking, they recover from life by being with themselves and reflecting. The will normally enjoy nature or a good book, prefer quiet areas where not a lot of people distract them. These people will often be found alone and prefer jobs that don’t involve a lot of people and that they can do independently. Being introverted doesn’t mean that a person is antisocial and it’s not a personality deficiency, it only means that someone is more comfortable being alone with their own thoughts than being in the spotlight. Extroverted people are the very opposite. They find social situations necessary and stimulating and “recharge” by hanging out with friends or going out. The like being in busy places like malls or city cores, in acting outwardly and garnering attention through telling jokes or acting funny.

Physiologists now believe that there is an actual physical difference between the nervous system of introverts and extroverts. Introverts are more easily stimulated by social interactions and quickly become oversaturated to the point where they become agitated and feel a need to withdraw. Extroverts can’t find enough stimulation and constantly need to find people to be around, and socialize with, and use social contact to feel satisfied. How you use your time most often will tell you which of the two personality types you are. With every classification, there are variants however, and people can be a mix of the two or can fall in at the extremities.

The body language of introverts in public places will be rigid; they will zone out more quickly or find quiet places and park themselves. They are at ease being alone even when at parties and might even take breaks away from the noise to ‘chill out’. They’ll spend more time at home and less time in nightclubs. The nonverbal language of the introvert will show more closed body positions. Their shoulders will pull in, they will orient their bodies away from others, they might be less animated and they will often be the first to stop speaking and resort to listening or observing others instead. They might even keep their distance more frequently, be soft spoken, initiate touch on others less and avoid eye contact. Extroverts are the opposite and tend to spontaneously turn toward people, they will start up conversations with random people, they will touch more in conversation and talk more frequently to keep the conversation going. They’ll use more gestures in speech in attempts to draw attention to themselves and generally take up more space. They will also tend to move about a room more and jump from person to person trying to get as much stimulation from others as possible. A quick test to verify extroversion from introversion is to watch how people break gaze. Generally speaking an introvert will break their gaze by looking to the right whereas extroverts will break their gaze to the left. This fact alone suggests that the differences we see between these two personality types has less to do with environment and more to do with how the brains are hardwired.

To work productively with the introverted, formulate groups as small as possible. For the introverted one on one represents the best scenario. Set up meetings in quiet areas with little distraction. Maintain as much space as possible, talk quietly, reduce eye contact, use touch infrequently or not at all. To work with the extroverted do the exact opposite. Talk louder with more expressions, touch frequently, be dynamic, move in closer, and give plenty of eye contact. Extreme extroverts and extreme introverts will be happiest at the end of their respective spectrum.

Above: Susan Cain on the power of introverts in TED talks.