Tag Archive for Personalities

Types Of Bad Handshakes

by  • March 6, 2013 • 0 Comments

The handshake is a very common greeting gesture performed all around the world and up until recently the style with which they were delivered was anecdotally believe to predict personality traits the people who did them. Does the “bone crusher” or “wet fish” handshaker really convey that a person is aggressive or timid? Research conducted in 2000 by Dr. William Chaplin from the University of Alabama set out to get some facts straight about what the handshake really means. He found one hundred twelve students to be a part of his study but kept the purpose of it a secrete. They were simply told there were four parts to the experiment, and they’d be dismissed and welcomed to each part with a handshake in addition to other formalities. Four of the researchers, two men and two women were trained for a month on how to perform certain handshakes.

The researchers had students stand next to smaller rooms and as they entered they greeted them by shaking their hand and then proceeded into the room to fill out a questionnaire. The researchers found that a firm handshake was related to extroversion and emotional expressiveness rather than shyness and neuroticism. Women were also rated as more open to experiences when they used a firm handshake. The results show that our handshakes reveal a lot about our personalities. Women with strong handshakes can equalize themselves alongside men in the workplace and bring more favourable initial ratings from others. While an assertive attitude can be considered “pushy” especially in women, a firm handshake is an acceptable technique to show confidence without appearing too aggressive. According to Dr. Chaplin a firm handshake is a safe place for women to show their dominance in the workplace. They also happen automatically, we don’t consciously think about them and therefore we don’t often realize how good or bad our handshake really is. However, this also means we can tell a lot about people from how they shake hands because, chances are, it’s what occurs naturally to them. While men overall have firmer handshakes, the study shows us that women can level the ground simply by stepping up their firmness.

When Mirroring Creates Flow

by  • March 6, 2013 • 0 Comments

We're both "the captain!"

We’re both “the captain!”

Matching speech patterns is an effective way to build rapport and create flow and it includes changing dialect, speech rate or tempo, pitch, tonality, voice inflection, use of words and even accent. This is what is called the “communication accommodation theory” and it has been heavily researched. It also forms a part of neurolinguistic programming (NLP) which was covered previously. The theory’s main proposition is that during interactions, people modify their communication behaviour and patterns to more closely resemble the person with which they are trying to gain the most from. Gains in this context can include social approval, employment, or to build friendships and rapport. NLP also goes much deeper than just mirroring speech patterns to include mirroring other facets of a person’s traits.

The theory says that people can also differentiate their speech patterns so as to appear more dissimilar, and thereby create division in personalities or ideas. As is the case with all forms of mirroring, similarities attract. Whereas a significant portion of mirroring involves body positions, verbal mirroring can also be potent. Accents are immediately recognized and when they appear they immediately conjure thoughts of dissimilarity. Mirroring language patterns is a good way to quickly reduce differences and show a willingness to interact positively. Mirroring in language can include matching humour type, frequency and style. If speech is free of humour, than to connect with that person, dropping humour altogether would be advantageous, but if they lace personal humour or self deprecating humour then using a few jokes yourself can help build a connection. Similarly, matching analogy use, the use of questions, matching chattiness or matter of factness of the conversation, use of hand gestures, eye contact and even sentence structure can build rapport quickly. Far from being a copy-cat game, it’s a subtle matching of the speech patterns preferable to your counterpart and adopting them yourself. Even if we don’t consciously use this technique to build rapport, subconsciously we do it anyway, especially if we like the person. Effective use of NLP can build comfort, relaxation and create familiarity. Perfected, the technique will create instant friendships and lifelong bonds. At worst, its use will lead to a lowering of barriers between people and a greater likelihood of being welcomed.

When two people match speech patterns exactly or nearly, we can this “pacing.” Conversation will appear to flow uninterrupted and information will be shared backwards and forwards between the two people. Pacing can include more than just verbal actions. Regulators such as head nods, gestures and micro movements call all work together to create a rhythm. Speed of speech is one important factor to maintain. Speaking too quickly can put pressure on people as they will feel that it is difficult to properly express their views and opinions. Anyone who’s conducted an important interview over the phone with a broken connection with someone they’ve never meet in person knows how hard it is to maintain pacing. The pauses created by the poor connection leads people to jump in to speak despite the fact that the other person hasn’t yet reaching their conclusion. This creates a choppy, disjointed, cumbersome, and even painful conversation. Twins and family members are best at pacing, as are close friends. Rapport is when closeness is developed making people more alike in their thought process, than different. Speech matching is a technique that recognizes the differences in communication styles between people, but rather than dwelling on these differences, forces people to accept and even incorporate these traits into their own speech to quickly build rapport with others.

High order NLP in speech and rapport requires much more attention than this book can ever give it, so this brief summary was only meant as a primer for future research. If this kind of technique fascinates you, I highly recommend reading further, it is a very illuminating area of study.

The Shrinking Man

by  • March 5, 2013 • 0 Comments

People who achieve higher status are seen as taller - even if they aren't.

People who achieve higher status are seen as taller – even if they aren’t.

Height plays a big role in how we are perceived and even the level of income we might reach. It has been noted that taller men are significantly more likely to earn higher salaries, and be promoted, then shorter men of similar experience and qualifications. This is because we attribute more favourable qualities to taller people, just like we do for attractive women. We can call this the “halo effect” because taller and more attractive people are treated like angels, even though there is no reason to believe that they are more deserving than anyone else. Unfortunately, this phenomenon also occurs in reverse. Shorter and less attractive people are thought to be less intelligent and lazy. Many research studies looking at the treatment differences of thin people versus those who are obese have shown that bystanders are significantly more likely to come to the assistance of the more attractive people over those who are overweight. Overweight people in distress are often outright ignored.

While the facts surrounding the halo effect might not come as a surprise, the fact that those in positions of power also receive more favourable ratings might. For example, bosses, professors, judges, and others in positions of authority are perceived to be taller than they really are. Shorter bosses are given a few extra inches and bosses that are the same height as an employee will be said to be taller than them. These ratings have everything to do with their relative importance. Because they are leaders, we give them leadership qualities. Therefore, height perception is due, in part, to the positions held by the people around us. Even those with quieter personalities will be perceived as shorter than they really are, and those with more assertive and authoritative attitudes will be perceived as taller.

Height is used as a means of establishing superior-subordinate relationships. These can be real as it is with short and tall people or circumstantial as in happens by modifying ones environment or posture. The judge is at a high bench for a reason, he is trying to reign over his courtroom and establish his importance. The same goes for King’s or the Pope whom take balcony vantage points to address their followers. The pharmacist on the other hand is a compete mystery!