Tag Archive for Nonverbal Cues

Comfort and Discomfort In Detecting Deception

By keeping a "subject" relaxed, we can measure lying more accurately.  Instead of creating lying-language through suspicion, we can uncover lying.

By keeping a “subject” relaxed, we can measure lying more accurately. Instead of creating lying-language through suspicion, we can find out which facts create discomfort – it is discomfort body language that helps uncover the truth.

Ex-FBI agent Joe Navarro explain in his book What everybody is saying that nonverbal cues put out by the limbic mind are paramount to detecting deception. He says that it is the displays of comfort versus discomfort that tells body language readers when someone is telling the truth or lying. When people lie they experience discomfort and “guilt knowledge” which leaks through the body through a person’s fear response, but when they tell the truth they “have no worries.” This approach says that a person uses more emphatic gestures with their hands and arms when they tell the truth, but when they lie they tend to freeze up and lock themselves down. If you see half-hazard attempts to describe events using lack of emphasis and gesturing, or in other words, remain uncommitted, than you can be pretty sure their story is fabricated. Truth tellers try their best to set facts straight and will go on at lengths to accomplish this.

The theory says that someone that is guilty carries negative thoughts with them because by nature, people are honest and think that they are good people. When they harbour bad thoughts though, they find it difficult to achieve comfort. The technique to reading lying as outlined states that a person must be read in low stress environments so that it is possible to measure changes from their baseline to catch stress related discomfort. Grilling someone for the truth has been show to produce “false positives”, meaning people who are actually innocent will actually plead guilty. Innocent suspects have been shown to confess to very serious crimes such as murder simply because they were put under very intense pressure. This is why it is important to establish comfort during all interactions, yet use appropriate questions to uncover the truth.

Overlooking someone suspiciously or presenting leading or accusatory questions will create discomfort, however it won’t show you which information presented leads to changes in nonverbal body language. It is by using relaxed and rapport building body language that allows someone to relax leaving only the information or question to be the variable by which all body language is measured. When scientists conduct research they do their best to keep all factors the same except for one. They call this the dependent variable, and it is by definition what is measured, or in other words what is affected during the experiment. The independent variable is what is manipulated in an experiment. When conducting a “lying experiment”, like all experiments, you want to keep all other variables constant so you can measure one variable against another variable.

Therefore, when we want to uncover lies, we should keep our body language neutral and remain calm while working to present information, details, asking for clarification, and so forth to uncover discomfort. This is why torture techniques don’t work to uncover the truth, they just pull information that the suspect believes the interviewer desires so they will stop badgering them. Just by using suspicious body language or leading questions can put someone on edge and influence their nonverbal communication. Saying things like “I don’t believe you” or “I think you are lying” will create anxious body language which can be misconstrued to be the result of actually being dishonest, when in actual fact is likely due to stress from being mislabeled. To body language reader will gain no useful information from creating anxiety. The rule of thumb therefore is to create and maintain comfort at all times, remain neutral in expression and measure signals of discomfort to uncover information that creates stress.

Duping Delight, Eye Contact And Smiling

Unlike this fella, good liars often appear very charismatic and this trait helps carry them through their lies.

Unlike this fella, good liars often appear very charismatic and this trait helps carry them through their lies.

Paul Ekman coined the term “duping delight” to explain possible reasons for an increase in certain cues while lying was taking place. For example, fear and guilt associated with lying should decrease nonverbal cues such as eye contact and smiles, but the research shows us that eye contact usually increases during lying. Ironically, it is the reverse that is commonly thought of by the general public to be true. That is, most people think that eye contact decreases during lying. Two possible explanations exist for an increase in eye contact and smiling. One is that smiling happens more often because the liar is experiencing pleasure with the act of lying which has been extensively proven through research on psychopaths, con-men and pathological liars, the second says that a smile is in fact due to stress and embarrassment which causes a stress smile. An increase in eye contact is also explained in terms of a desire to measure the efficacy of the lie. The liar holds eye contact to watch for signals of disbelief in his counterpart to allow him to calibrate his tactics accordingly. So by this reason, the liar holds eye contact more than truth tellers in order to gauge how well his lie is being pulled over on his victim and to revel in joy as his ploy washes over his victim.

Duping delight means that nearly any signal can be used during a lie to convey honesty, and the greater the pleasure felt by the liar, the more relaxed and honest they will appear. The converse can happen too, the duper can appear more excited and happy throwing a wrench in this signal as universal amongst liars. Signals of duping delight can include higher voice pitch, faster and louder speech, increases in nodding and smiles, and use of more illustrators. Also, the more a lie is being perceived as true, the stronger these signals will be since the excitement of the liar increases in tow. Thus, just because some signals are present, does not necessarily mean that at lie is either present or absent. Although the willful modification of our natural traits often make us appear more or less sincere. For example, a perpetual feigning of friendliness comes across as phony. Incidentally, things like voice pitch, which can be difficult to control amongst all other factors when lying, might go unusually high through anxiousness when the true intent was to appear enthusiastic. It is the difference between a normal interaction and one that is unusually energetic that gives the dupers away.

Body Language Of Children

BodyLanguageProjectCom - NeotenyBabies are almost entirely dependant on nonverbal communication in their first few months, that is, if we discount crying! As children age, they still rely, as adults do, on nonverbal language such as pointing at a toy rather then asking for it, pushing other children aside when it suites them, or even hugs to show affection and exaggerated pouting to garner sympathy. Babies as young as nine month’s old, who lack verbal language, can even begin using sign language to convey desires showing just how rooted non-verbal communication is all of us.

When young children lie they often have troubles making eye contact or they might hang their head, appear tense or they might even quickly pull both hands up and cover their mouths as if to shove the lie back in from where it came from. Even some adults will perform these gestures if they let slip a secret or particularly juicy piece of gossip in the wrong circle. However, at other times, both children and adults are not as obvious. A 2002 study by Victor Talwar and Kang Lee out of the University of Queens, Canada, however, showed that children as young as three are naturally adept at controlling their nonverbal language as it applies to deception. In the study, children were able to fool most of the evaluators of their deception as a videotape showing the lie was replayed. Children are not particularly skilled at lying through verbal channels though, and they slip up easily revealing inconsistencies in their stories, so this is where you can really catch them. We will cover deceptive body language at lengths later on.

Other emotional body language emitted by children is much more prevalent. For example, children use slouching and pouting to show that they are upset and disappointed but as we age, we drop our nonverbal cues in favour of verbal expression. We naturally become more adept at repressing what our bodies do and tend to use more conscious thought and spoken words since it is more direct and less easily misinterpreted. What starts off as a quick mouth slap movement to the mouth when lying (or swearing) in children, slowly becomes a touch to the corner of the mouth. Later, restraint forces the finger to the side even further and then instead of touching the mouth it touches the side of the nose instead. As people age, they become much more difficult to read. By logical progression, the hardest to read of all are sixty-year-old politicians!

As an interesting aside, dedicated parents even claim to be able to sense when a baby is about to relieve themselves and so avoid messy diapers. This technique is referred to as elimination communication. By reading gestures such as frowning, squirming, fussing or tensing, mother’s (or fathers!) in combination with baby’s particular rhythms, can detect when potty time is immanent. Once the baby’s cues have been deciphered the mother can anticipate potty time by holding baby over the toilet and cuing with “hiss-hiss” or “wiss-wiss” sounds. To associate the hissing sounds with urination, this process must be repeated ten to twenty times each day!

Introduction – Chapter 1

BodyLanguageProjectCom - Buy Signals

Head down with hand to mouth is a “buy signal.” She’s considering the offer.

Body language is an exciting tool and I often refer to it as such because I can use it like a wrench or screwdriver and sometimes even a hammer whenever I need it, but sometimes even just for fun. Most everyone has had some sort of fascination with body language and has thought consciously about it at one point in their life. However, not everyone will graduate from casual observer to expert or near expert, as you will by reading this book. My biased opinion is that everyone needs to read at least one book on body language, and since this is so, you might as well do it early in your life! Body language works like compound interest, the sooner you know it, the sooner you can begin to benefit from it. We will see that body language applies throughout many facets of our lives.

Certainly body language helps in sales and around the office or during an interview, but it can also help in dating, in personal relationships, and even in marriage as speak from personal experience. Understanding body language has helped me be more cognizant of my tact, or lack of thereof and has allowed me to read my wife’s mind, sometimes to our her benefit and other times, to her annoyance. To a husband, with a dry humour, who wishes to diffuse a distraught wife, pointing out his wife’s negative body language as she stands over him with her arms crossed and her head down can be amusing. It’s even more amusing to catalog her body language as it escalates when she discovers that instead of paying full attention, you’re reading nonverbal cues instead! If you explain that words are not necessary, she paints a vivid image without words, you might however, regain some respect.

Body language is useful in life because, no matter what we do, we are always dealing with people and this fact becomes even more salient when understand that everything on the planet is currently owned or controlled by someone else. That is, every piece of land, every tree, every desk, computer, television, or rock, is the property of someone else or is controlled by someone else. Therefore to acquire anything or everything you must formulate agreements with these people. Reading them becomes paramount.

Spoken language happened much later in our evolutionary history than non-verbal language and is therefore deeply rooted in our minds. Nonverbal language is primordial, primitive and therefore primary to speech. Our minds and bodies are tied together in language which is why we gesticulate while we talk. We might try to bury or ignore our body language but it still creeps out when we aren’t paying attention. For most people who have done no reading about body language at all, it is their default mode and so they show us honest gestures. This is important to us as readers because we can take these gestures more or less at face value.

An evolutionary perspective is how my framework on body language was developed.

Body language helps us predict the emotions and thoughts of the people around us and gives us a framework from which to begin to understand them, even before opening with our sales pitch or agreement, for example. My interest into body language first began in university, as I sought to learn about girls and dating. I wanted to understand what made some men more successful than others, and how, or rather if, women could be read. I was particularly interested in indicators of sexual interest. At the time, I figured the end goal was just as good as good a place to begin, as any. As I learned and studied, it became apparent that it was possible to manipulate the game all the way through and even use body language in an active way instead of a reactive way to turn the tables in my favour. My passion got me into other realms as well, such as evolutionary theory, animal behaviour and ultimately into zoology. This pulled me away from psychology somewhat, but I always had an interest in people and what made them tick. So while I studied animals, how it related to people was always at the back of my mind and helped me create my formula. I now look at life through a zoological perspective because while I was studying, psychology was just beginning to wrestle with evolutionary ideas, but hadn’t totally accepted its force and weight. This is a huge factor in why I got away from psychology and delve more and more into zoology and evolutionary theory. From the start, I knew it was the right way to look at things. My current framework would be classified as sociobiological with a high degree of favourtism toward the biological aspects, evolution in particular. I am particularly fond of primary scientific research, that is, research studies that are normally published in giant periodicals in university libraries. Now we can just grab them, and their findings, digitally through electronic files. The days of photocopying endlessly are over, but the information still needs to be properly filter, dissected and reapplied in a useful fashion by an expert of some sort. You can still get the information from the source, and if you really are keen, should, but it still needs to be interpreted to become useful, and takes a dedicated mind, because at times, it is quite dry. You’ll find this book heavily sprinkled with such primary research which makes it powerfully predictive, tested, empirical, peer reviewed, and more importantly, and as all real science should be, replicable.

By the end of my third year of university I had drafted the guts of a book about sexual body language but never took any action. It sat there for years, but I finally decided to share it with the world and publish it through the www.BodyLanguageProject.com and named it Body Language Project: Dating, Attraction and Sexual Body Language. Body language stuck with me throughout the years because once I had the basics I was always able to read people and throughout life, it really helped me. Every so often I would point out the body language of the people around me, such as my wife and friends, just to make them a little bit more aware of what they are really revealing about themselves. Other times I would read an employer, or read politicians on television, or just regular people walking about on the streets. You will see, like I did, that body language is something that once learned will stick with you for a lifetime. Most of us already have some sort of intuitive ability to read people but this book will help spell it all out for you in plain English with no need for interpretation or guesswork. Next time you read someone, you’ll be right, you won’t be guessing.

Knowing body language will be helpful while presenting to an audience, for example, since it can tell you when it’s time to make your conversation more lively, when people are truly interested, or even when it’s time to wrap it up and move on. Body language is the “intuition” that separates decent speakers from amazing ones. Good speakers will read the degree of ‘head tilt’ in their audience, which shows interest, and then know that they are onto something, or conversely watch for arm crossing, leg crossing, or both, showing withdrawal to indicating that it’s time to switch topics, switch tactics or get the audience involved. Body language can also help around the office to read your boss or if you are a boss to read your employees. Even as a parent, body language will help in reading your children and if you are married, help read your spouses hidden meaning before words set off flames.

If you have ever heard a voice recording playback, absent of video, you know how important body language is in communication and how much meaning is added through the visual channel. Monotone words strung together with no inflection showing no emotion whatsoever makes the meaning of the sentence lost and confusing. Electronic mail or instant messaging, are two wonderful examples of all that can go wrong with communication absent of body language. Text messages become confused, misinterpreted and misread, and as we all know, often end badly, sometimes so badly, it’s irreversible. Message boards also suffer in this way, often resorting to massive infighting simply because the intended meaning is lost. Emotional icons (emoticons) such as ‘smiley faces’ and ‘winks’ we now dot our messages with are good indication of the importance nonverbal cues.

Speech takes meaning from our actions and body positions, not just from resonance, frequencies and pitch carried through air molecules. When people speak, we can tell their emotions by how they use their hands, which words they emphasize, and where they pause in speech. On the other hand, to become more effective speakers we also need to be better at delivering proper body language so again we need to understand the nonverbal channel. This book is a good start on your way to learning body language, but certainly not the finish line. You will still be required to advance a significant effort independent of this book to become proficient at both reading and delivering nonverbal messages, not the least of which will happen by seeing it in real life and in real time.