Tag Archive for Good Eye

Competitive Head-To-Head Position

When people face-off against one another, they tend to sit head-on across the table.

When people face-off against one another, they tend to sit head-on across the table.

Legal television dramas popularize this head-to-head seating position. Here each party faces directly across from the other person usually with their allies to their left and right solidifying their flanks. Another words for this position is the “closed” seating arrangement because it isolates people with the use of the desk. In the “open” arrangement a desk is pushed up against a wall and presents no barrier to visitors since they can access every part of a person when meeting with them. Closed positions convey formality, distance and authority, defensiveness and even divisiveness whereas open orientations convey interest and comfort.

Even when competition isn’t directly encouraged, research finds that the closed position still becomes an issue because the table provides a clear boundary between each party. Despite this, studies show that it is a very common way to sit in for casual conversations and at restaurants. The reason expressed is because it easily permits the exchange of information, affords good eye contact by filling the other persons view, and turns each person into the centre of attention. Thus, while it can be a constructive casual position amongst friends and family, it doesn’t serve well with new associates or where there is a desire to break down existing boundaries.

Interestingly when larger groups meet in the competitive arrangement with many people facing one another across a rectangular table, it is most often the person to the front of the speaker directly across the table that talks next, and rarely the person to their side. This has been termed the “Steinzor effect” and was named after the researcher Dr. Bernard Steinzor in 1950 who first discovered the occurrence. The head-to-head position creates discourse and necessitates the person at their face to respond, moreso than any other at the table. This only adds to the negative data that stem from head-to-head orientations and why we should avoid it when we wish to accomplish something other than fight.

Research conducted in the mid 1970’s by psychologist Richard Zweigenhaft of Guildord College in North Carolina found that faculty that used their office desks as a barrier by placing it in between them and their students were rated less positively in general and where rated especially poorly as it related to student interaction. The study found that faculty that did this were also older and had a greater academic rank. Thus, it was likely their subconscious tendency was to protect and maintain their rank between themselves and their students. Therefore, when meeting with new clients or where competition is likely but undesirable, avoid sitting in the head-to-head position if possible and remove whatever barriers separate you and whomever it is you wish to build a relationship with. However, if the desire is to reprimand an employee or anyone else and the goal to set clear boundaries, the table-in-between-position can emphasis division, thereby enhancing the message further. It will be up to you to decide exactly what orientation will suite you best and this will be wholly dependant on the goal you wish to attain while meeting.

During The Interview

Don’t be thrown off by the office set-up, as it might be created to put you at a disadvantage. For example, the chair provided for you might be shorter than the interviewees and a large desk might separate you from them. Don’t concern yourself with this, as everyone else will be viewed with the same conditions. Try your best to seem comfortable in whatever position you happen to be in. Keep your legs uncrossed and flat on the floor with your hands in your lap. Keep your back straight and head up and lean toward the interviewer slightly. Always hit on the averages, not too much and not too little. This goes for everything, appear relaxed, but not too relaxed, use gestures, but not too often and so forth. If the interviewer seems uptight, don’t try to loosen them up with jokes or banter but if they seem personable, or in the mood, it can be advantageous to discuss interests and hobbies. Office photographs can be great links to common interests to help build rapport. If a direct question is asked, answer directly, don’t appear to waste time with the interviewer. Try your best to maintain flow between the communication style of the interviewer and yourself. If they speak quickly, don’t try to keep up, but don’t lag behind either. It’s always better to speak a little bit slower and more confidently than speaking faster than your mind can think.

Maintain good eye contact while speaking and while listening allow for some periods when eye contact is broken. Never cut off the interviewer and offer plenty of cues that you understand what is being said. Speak slowly and confidently and never more than thirty seconds at a time. Nods and approval sounds such as “mhum” makes the interviewer know that you comprehend what is being said and the research shows us that this is important even for high status individuals. If you are genuinely confused by what is said tilt your head to the side to make a query face. If this body language doesn’t yield clarifying information from the interviewer, then ask to hear the information again, as it shows that you are keenly interested in learning more about the work.

To measure your success throughout the interview watch for eye contact, smiling and nodding. The research show us that successful applicants get twice as much eye contact, three times more smiling and twice as much head nodding as unsuccessful ones. Use this information to build your confidence or to ramp up your pitch if things aren’t going well.

Eye Contact During A Job Interview

Eye contact during an interview has been repeatedly found to have a powerful influence on the interviewer. Interviewees who hold good eye contact tend to receive more favourable hiring decisions, to be rated more positively and to be rated more suitable for jobs requiring self confidence.

The most appropriate types of eye contact in an interview have been shown through research to be about two to three second bursts of eye contact followed by looking away. Looking down continuously or avoiding eye contact altogether, or conversely, holding extended eye contact can all result in poor judgment. Continuous shifting of the eyes around the room can come off as dishonest and can make people think that you are expecting to be bust at anytime. For what, the interviewee doesn’t know, but he will remain suspicious nonetheless. Looking toward the door or appearing distracted by what is going on outside a window will only serve to demonstrate your lack of interest in the job position and negative feelings will be attached to you personally. Poor eye contact might also be taken by the interviewer personally and he may become offended. As interviewees, we must pay particular attention to good eye contact while listening and while speaking. Most of us are good at one, but not both, but being aware of our shortcomings is at least a good first step. So don’t dismiss good eye language in an interview and follow the patterns described above: two to three second bursts of eye contact followed by looking away.