Tag Archive for Eye Movement

Eye Contact In Business

by  • March 5, 2013 • 0 Comments

This isn't going well - she looks right through him.

This isn’t going well – she looks right through him.

Eye language is important in business as it can often be more indicative of intent then other body language. It can also significantly improve the chances of a sale at best, and at worst, can simply help convey better meaning and understanding. The most effective use of eye contact is in fleeting glances, which at first might seem counter-intuitive. However, prolonged eye contact can be seen as rude, untrustworthy, threatening or even aggressive. When seen in a client, it can mean that a sale is being resisted, where he or she is “staring” you down trying to find flaws in your sales pitch. Poor eye contact or prolonged periods of looking away can mean the reverse; indifference or outright disinterest. This is why brief glances followed by looking away, or at the material at hand, is most appropriate in a sale, and when done by a client, the best indication that a sales call is being well received.

The way eyes are positioned can give us indications of what a person is thinking. Generally, a person is passively receiving information if they are simply looking straight ahead and when conscientiously processing the information clients will look upward.

Here is a break-down for the complete set of eye movement patterns and what they mean as they relate to business:

1. Eyes focused straight ahead – passive receiving of information
2. Prolonged eye contact – threat and aggression or disinterest in sales pitch
3. Eyes to the right – message is being considered
4. Eyes to the left – person is relating to a past experience.
5. Eyes down – emotional concentration from an emotional thinker.
6. Extended looks away – desire to withdraw or vacate.
7. Eyes at ceiling – conscious analyzing.

By being aware of the manner in which the eyes focus, one can gauge the success or failure of the meeting, so as to either, remedy the pitch in the future or rework the meeting on the fly.

Using The Eye Trick To Predict Things

by  • March 5, 2013 • 1 Comment

What's she thinking?

What’s she thinking?

To apply the psychic NLP eye trick examine where people look as they attempt to recollect or express their thoughts. For most right-handed people, eye movement up and to the left is a signal that one is accessing a visual memory whereas movement up and right means that a person is trying to construct a visual image. Eyes either right or left, but still level, indicate an auditory process such as remembering sounds and words. Eyes down and left indicate internal dialogue or self talk, and down and right indicate a tactile or visceral feeling. When the eyes are straight ahead, unfocused or dilated, they signal that visual or sensory information is being accessed.

These eye patterns appear to be consistent for all right handed people throughout the world except for a few minor exceptions. Many left handed people though tend to reverse from left to right and access information opposite to right handed people. Therefore, they tend to look down and left to access feelings instead of up and left.

These patterns can provide us with information that have predictive powers. By watching and reading the eye direction of other people we can draw inferences about how they are accessing the information which can be particularly helpful when trying to determine their intentions. Lie detection comes first to mind, but we can also deduce how one is internalizing thought by what their eyes are doing. As it pertains to lying, for example, right and up (constructed visual) and right and level (constructed auditory) both show that a person is trying to create or imagine new details about something whereas left and up (visual remembered) and left and level (auditory remembered) indicating that a person is remembering something that had actually happened.

A word of caution though is that it is not all that easy to follow someone’s eyes and some of the expressions last just fractions of seconds. Not only this, but people can access multiple parts of their brain to recall the similar ideas. Some people also have habitual eye movements that have developed over time so a person that is highly visual might look up and left, or right, regardless of the type of question being asked. Someone who is kinesthetically oriented might look down and right all the time even in reference to a thought about music or sound. However, even these cues can give us indications of the
types of mind they have and therefore the type of person they are. By using eye gaze in NLP we can better tailor presentations to key in on more visual or auditory elements as required by our listeners.

Here is a list of questions to help determine what type of learner you are working with in order to better help you tailor information:

Eye Access Cues.

Eye Access Cues.

1) Visual Remembered: Think of the colour of your first bicycle. Think of the first person you saw as you entered the office this morning.
2) Visual Construction: Imagine what it would be like to fly. Imagine your dream home and pretend you are entering through the front door, what do you see?
3) Auditory Remembered: What was one of your most favourite things your parents have ever said to you? What types of sounds do you most enjoy?
4) Auditory Constructed: What would a rabbit sound like it if could talk? What would your boss say if he knew you were stealing office supplies?
5) Auditory Digital (Internal Self Talk): What does the sound of your inner voice make? What kind of dialogue happens when you think of your spouse and children? When do you find you talk to yourself the most?
6) Kinesthetic Remembered (Tactile and Emotional): Imagine what sandpaper feels like against your skin. Imagine what a cat feels like as you pet it. Think of a time in your life when you felt you had accomplished something that made you proud. When was the last time you were completely exhausted?
7) Kinesthetic Construction (Tactile and Emotional): Imagine the feeling of sand between your fingers that gradually turned sticky instead of rough. Imagine the feeling of helplessness turned into empowerment.

Eye Direction, Thought And NLP

by  • March 5, 2013 • 0 Comments

Eye movements are well known in neuro-linguistic programming abbreviated NLP, a system developed to help induce behavioural changes and improve communication between colleagues as well as to retrain thinking in business. It was developed in the 1970s by two researches in California, Richard Bandler and John Grinder who noted that the predominant research into human behaviour focused on problems rather than on solutions. NLP rather, focuses on the behaviour of successful people and is thought that by copying them, others too, can be successful. “Neuro” refers to the fives senses (hearing, touch, smell, sight, taste) “Linguistic” refers to the use of language to order thought and behaviour and “Programming” reflects the way ideas and thought are organized into actions. NLP is driven by defining positive outcomes, understanding how other’s perceive particular circumstances, and in identifying the roots by which thoughts affect images, sound or feelings.

It was discovered through experiment that eye movement is related to that part of the brain people where accessing. It began when researches noticed that the brain processed different information in different hemispheres. It was found that right handed people tended to shift their heads and eyes to the right during “left hemisphere” tasks such as logical and verbal processing and left handed people had entirely opposite patterns.

A typical left-handed person would have the opposite meanings for their eye-directions.  Therefore, people tended to look to the opposite sides of the brains for the answers. Eye movements in this way, is one of the most well known but also the most controversial discoveries of NLP. It might also be one of the most valuable. The researches attached electrodes to subjects to track eye movement and brain wave characteristics. They were then asked questions related to sight, hearing or feeling tasks that involved memory or right brain processing and mental construction or left brain processing. Eye movement was shown to be related to how people process information. For example, upward eye movements reflected visual processing, lateral eye movements reflected auditory processing and downward movements reflected either kinesthetic (touch) or an inner thought or feeling.