Tag Archive for Equality

The Types Of Handshakes

“Pressing the flesh” or handshakes are a very important ritualized greeting gesture that has gained worldwide popularity. How someone presents their hand during a handshake tells us a lot about how they see their relationship with us. There are three main palm orientations that can occur during handshakes. They are palm down (dominance or superiority), palm up (submissiveness) and palm even (equality). A palm down orientation emphasizes that a person wishes to control and dominant by taking the upper position forcing the other person’s palm down into a subordinate position. The palm down orientation is similar to placing the hand on the shoulder, which a boss might do to an intern to keep him in his place or a father might do to his son to settle him down. Conversely, the palm up offering shows a desire to submit since the hand is passively turned over allowing someone else to dominate them. Finally, the palm even or vertical is an attempt to build a cooperative, egalitarian relationship and shows a desire to produce a positive relationship.

The most universally appropriate orientation for the handshake is to have palms even and vertical, especially on a first meeting. Handshakes set the tone for the rest of the relationship though, and are often the only time two people will ever touch, so sometimes we might use alternate orientations depending on the goals we seek. A palm down technique can be used against a more subordinate individual to keep them in their place, and due to their lower rank, would tolerate it, perhaps even expect it. Anyone lower in the food chain is fair game for the palm down technique, although, I still recommend that people try to show their desire for equality from others rather than trying to show dominance. A boss will rarely tolerate the palm down maneuver from a subordinate. You may notice a strong visceral reaction from handshake jousting as it were, so heed these tips with caution. Pulling off dominance type handshakes usually amounts to not much more than negative feelings and makes others feel uncomfortable rather than making them feel subordinate as intended. If you really wish to dominate and control people than using territorial displays, invading people’s space and using strong eye language is much more permitted and effective.

It is common for people in equally powerful positions to jockey for the upper hand. Failing to show dominance through nonverbal means in the workplace can be disastrous when one intends to rise in the ranks. When performing the palm down handshake it is not necessary to thrust your arm forward with palm perfectly parallel with the ground. Doing so might even make the handshake impossible or confusing to your counterpart because it can be mistaken for some other gesture. Instead, move the hand forward with a slight downward angle such that it forces their hand to meet and rotate upwards. Once hands meet don’t try to twist, instead maintain the same angle and begin your two to three pumps. For best results always be sure to hold eye contact while shaking hands, smile slightly, use good but not excessive pressure and leaning forward slightly to convey extra interest.

It might seem that the palm-up orientation has no place at all in the handshake world, but this is not so. It can be used to placate higher authorities in order to demonstrate your desire to please them. Such is the case when a boss of much higher status meets an employee low in the ranks. The palm up shows that he is keen to keep his job and doesn’t present any threat. Someone who has crossed the line at work and is facing reprimand is best suited to at least feign his intent to set the record straight. There will be times too, that it is unfeasible to reverse the palm down technique which can cause very negative feelings so going with the flow is the second best course of action. To initiate a more equal relationship, despite taking up a palm-up orientation, you can add additional pressure at the beginning of the handshake which shows that you aren’t a complete pushover. This tells others nonverbally that you deserve a second look and that you aren’t interested in sucking up.

Duration and pressure are two other very important aspects of a good handshake. A handshake that is too short indicates lack of interest, warmth and enthusiasm, whereas a handshake that is of proper duration shows interest, attention and empathy. However, if the length of time increases much more than ordinary, the positive characteristics quickly vanish only to be replaced by negative ones. When handshakes last too long they aren’t usually aggressively protested, but your partner may seem to pulling back or away slightly. The greatest damage to over-shaking will be seen in their impression of you and will be carried forward possibly creating problems later on. The handshake is usually the first time two people touch and so is an important gesture in our first impressions, and because touch happens so rarely handshakes become etched in our minds.

Pressure and duration testing are great ways to decide if, or how strongly, someone will resist your authority. During the handshake add more pressure and increase the length of your handshake, if it’s not met with additional pressure or is met with an attempt to pull away, you can be fairly certain that your demands will be met with little resistance.
If pulling away does happen, check to see how it is done because this can be indicative of the method and strength by which people use to cause issues later on. If the attempt is weak or ineffective, than there is a good chance resistance will appear in hidden forms later on, but if they pull back confidently you can expect an open battle.

We can also tell a lot about a person by the texture of their hand. A skilled tradesmen who works fulltime building houses will have callused hands, whereas a lawyer would not. Sometimes a mixture of the two is present as is the case with the lawyer who runs a hobby carpentry outfit on his weekends. So while we can use hand features to determine congruencies, we also must exercise some caution. Regardless, hands, their strength and character can give away some tells about a person and their habits so while we are at it, meaning shaking hands, we might as well collect these cues as they may come in “handy” in the future.

Who Is In Charge Of Mirroring?

An employee enters his boss’s office as he has called a meeting to discuss the possibility of a pay raise. The employee sits down and raises his case. He has been there for several years and feels that he is due for some form of compensation for his loyalty. As he states his case, the subordinate employee appropriately mirrors his boss’s subtle nuances, he touches his face when he does and fixes his hair, and leans forward when he does. As the employee hits on a particularly sensitive issue, his overtime commitment, which the boss has been firm about being nearly mandatory for the position, the boss quickly moves back into a full body steeple by leaning back with his hands locked behind his head and crosses his legs in a figure four. What should the employee do? The answer is simple, he should concede this stance to his boss as its obvious through his body language that he’s not willing to let this issue slide. When it comes to mirroring, it is always best to use it for rapport building, and not to induce hostility. The boss wins when it comes to dominance and should the employee mirror his steeple, would suffer, perhaps not immediately but at a subconscious level this body language will grind on his boss. Eventually, and if repeated with consistency, the boss would sense something wasn’t right which might lead to even worse hours or job details. The boss would only perceive his negative feelings about his employee as “dislike” or that “something isn’t quite right.” If the goal was to usurp his position and take his job, the employee might consider mirroring his stance to set an air of equality or superiority. Similarly, two high ranking individuals should mirror each other to signal that they hold similar power and won’t be easily pushed over.

A dominant person always has more choice when it comes to mirroring than less dominant people. A boss that wants to build rapport with his employee can acceptably let his guard down and mirror his actions. This can be particularly handy when the goal is to welcome a new worker whom is particularly tense or nervous. The boss should still refrain from picking up nervous cues, but he should feel welcome to mirror any other gesture. Therefore, when considering the use of mirroring, it is important to note the relative status in the hierarchy. The rule of thumb is that the most dominant individual calls the shots in mirroring, and so long as gestures aren’t dominant displays, others should feel free to follow to successfully build rapport.

When Mirroring Can Backfire

Mirroring can backfire around people who want to dominate instead of build rapport. Your boss who takes you aside and wants to put the “rivets to you” isn’t going to respond to mimicry. In fact, trying to mirror him is likely going to make matters worse. In most cases, a dominant boss who displays dominant body language is not interested in employing someone equally as dominant. The default condition, or rule of thumb, to working with dominant people, unless lead otherwise (by your boss), is to show submissive postures. Fight dominance in superiors with submission, that is, hold your legs together, arms inward and hands on your lap.

There are a few exceptions when dominance should be fought with mirroring such as when we wish to rise in ranks by building equality with our bosses or wish to compete head on with other dominant people for positions or perks. Other times a boss will require someone specifically to hold a position of dominance, so will be looking for someone who reminds them of themselves. Bosses will seek these people for higher management. Lawyers can and should posture dominantly to each other. For them it can work to thwart challenges. It is expected in lawyers, and in other professions, to fight fire with fire, but in normal circumstances, mirroring will only raise the hackles of others further.

A second related instance where mirroring is not advised is during confrontation and aggression and this defines our second rule of thumb which is to avoid mirroring in hostile situations. To avoid a full blown fist fight, diffuse aggression with submissive postures. This doesn’t mean you can’t come out the winner, it just requires a different approach. More than anything it requires defining winning in a different way than traditional. In other words, walk away unscarred, alive and you’ve won!

The final caveat to mirroring is to use it only during win-win negotiations and avoid it during win-lose negotiations. Win-lose situations are when one side clearly wins and the other looses. Poker is a win-loose situation where one person wins the chips directly from another person, whereas win-win situations happen anytime prices have room for flexibility such as negotiating on the price on a piece of carpet, a car, or a house, where once the price is agreed upon both parties will benefit. Other arrangements that are win-win are partnerships that involve no money at all, but rather an equal input of labour. Therefore, our final rule of thumb is to only use mirroring when there is give and take involved, or when the task includes cooperation beneficial to both sides. The caveat, of course, which was mentioned previously, is that all mirroring must always go unnoticed for it to be effective.