Tag Archive for Bad Thoughts

Comfort and Discomfort In Detecting Deception

By keeping a "subject" relaxed, we can measure lying more accurately.  Instead of creating lying-language through suspicion, we can uncover lying.

By keeping a “subject” relaxed, we can measure lying more accurately. Instead of creating lying-language through suspicion, we can find out which facts create discomfort – it is discomfort body language that helps uncover the truth.

Ex-FBI agent Joe Navarro explain in his book What everybody is saying that nonverbal cues put out by the limbic mind are paramount to detecting deception. He says that it is the displays of comfort versus discomfort that tells body language readers when someone is telling the truth or lying. When people lie they experience discomfort and “guilt knowledge” which leaks through the body through a person’s fear response, but when they tell the truth they “have no worries.” This approach says that a person uses more emphatic gestures with their hands and arms when they tell the truth, but when they lie they tend to freeze up and lock themselves down. If you see half-hazard attempts to describe events using lack of emphasis and gesturing, or in other words, remain uncommitted, than you can be pretty sure their story is fabricated. Truth tellers try their best to set facts straight and will go on at lengths to accomplish this.

The theory says that someone that is guilty carries negative thoughts with them because by nature, people are honest and think that they are good people. When they harbour bad thoughts though, they find it difficult to achieve comfort. The technique to reading lying as outlined states that a person must be read in low stress environments so that it is possible to measure changes from their baseline to catch stress related discomfort. Grilling someone for the truth has been show to produce “false positives”, meaning people who are actually innocent will actually plead guilty. Innocent suspects have been shown to confess to very serious crimes such as murder simply because they were put under very intense pressure. This is why it is important to establish comfort during all interactions, yet use appropriate questions to uncover the truth.

Overlooking someone suspiciously or presenting leading or accusatory questions will create discomfort, however it won’t show you which information presented leads to changes in nonverbal body language. It is by using relaxed and rapport building body language that allows someone to relax leaving only the information or question to be the variable by which all body language is measured. When scientists conduct research they do their best to keep all factors the same except for one. They call this the dependent variable, and it is by definition what is measured, or in other words what is affected during the experiment. The independent variable is what is manipulated in an experiment. When conducting a “lying experiment”, like all experiments, you want to keep all other variables constant so you can measure one variable against another variable.

Therefore, when we want to uncover lies, we should keep our body language neutral and remain calm while working to present information, details, asking for clarification, and so forth to uncover discomfort. This is why torture techniques don’t work to uncover the truth, they just pull information that the suspect believes the interviewer desires so they will stop badgering them. Just by using suspicious body language or leading questions can put someone on edge and influence their nonverbal communication. Saying things like “I don’t believe you” or “I think you are lying” will create anxious body language which can be misconstrued to be the result of actually being dishonest, when in actual fact is likely due to stress from being mislabeled. To body language reader will gain no useful information from creating anxiety. The rule of thumb therefore is to create and maintain comfort at all times, remain neutral in expression and measure signals of discomfort to uncover information that creates stress.

The Ear Grabber

When ear grabbing is done while listening to others speak it is due to disbelief, as in “I can’t believe what I’m hearing.”

When ear grabbing is done while listening to others speak it is due to disbelief, as in “I can’t believe what I’m hearing.”

The ear grab refers to a subconscious desire to “hear no evil” and is done by reaching up and pulling the ear in response to, either hearing something disagreeable, or saying something disagreeable. Children make no bones about blocking their ears when being teased or scolded by parents, but as we grow older, we drop the cue short because it is seen as juvenile, so instead we pull our ear, or earlobe. The gesture is an attempt at preventing the sounds from reaching a deeper part of the brain. It also sometimes represents anxiety and nervousness, and is classified as a defensive posture. We may see this gesture arise just as a performer is about to take the stage in front of thousands of people.

The ear grab can be use not only at the conclusion of the lies of others, but also at the conclusion of our own lies as well, and this is why it is referred to as a gesture that shows a desire to “hear no evil.” The gesture used at the conclusion of our own lies serves to reduce what is called “cognitive dissonance” which is the uncomfortable feeling that comes from holding two contradictory ideas simultaneously. For example, a used car salesman might talk about the quality of a certain car, than pull on his ear lobe, or more subtly, he might be found rubbing the edge of the ear, indicating that what he has just said is untrue. In this case, cognitive dissonance stems from the telling of a lie which is inherently bad, while a person feels that they are inherently good (it might seem odd, but everyone feels they are inherently good, even murders justify their actions). So lie tellers bridge their bad thoughts due to cognitive dissonance with the ear grab, until they have time to justify the lie to themselves. Therefore, it is the pain of the dissonance that causes the ear grab in liars.

When ear grabbing is done while listening to others speak it is due to disbelief as in “I can’t believe what I’m hearing” and the same “hearing no evil” is at play. In this case though, it is the receiver, not the sender, who wishes not to hear the lie. By touching or scratching the ears we hope that we can satisfy the nerve endings and end the discomfort. In other words, when we hear bad things, we go to our ears to try to turn the volume down. Other times, touching the ear means nothing at all and is simply the result of nervousness or boredom.

Ears flush as a sign of stress - indicated by a tug on the lobe.

Ears flush as a sign of stress – indicated by a tug on the lobe.

The ears often flush red when people are nervous which can be the case when they are worried about getting caught in a lie. This is why the ear grab and flushing, can be great poker tells when people are stressed about bluffing. The ear grab is a way that our bodies respond to the extra stimulation they get when agitated and we go to them to scratch or pull on them as stress relievers. Think of the ear grab like rubbing sore muscles or massaging a stiff back, except in this case the damage done is internal and it’s due to something that has been heard, which “hurts” the ears. Anytime someone shows the desire to touch their ear means that they are thinking about hearing, and it will be up to you to tie them to context and decide what it is they are really saying.