Tag Archive for Arms And Legs

Blocking Behaviour

by  • March 6, 2013 • 0 Comments

An arm cups a drink and draws in in closer while forming a shield as protection.

An arm cups a drink and draws in in closer while forming a shield as protection.

Blocking is a term used to describe when a person wishes to distance themselves from a distressing stimulus. Blocking is a part of the fight or flight response, and takes the form of the flight element because it creates distance between things we wish to avoid.

“Eye blocking” happens by covering the eyes either wholly or in part. When viewing disturbing images on the movie screen or even in real life, people will bring both hands up to cover their eyes or will bring them to the sides of their eyes like the blinders used on horses to keep them from being distracted. However, in this case the blinders are a nonverbal signal meant to cut something off from view instead of driving focus on them. What is being said is “Oh my dear, I can’t believe what I’m seeing.” Eye blocking is not just limited to things seen, it can be the results of hearing undesirable things as well. Blocking can be abbreviated as when one or both hands come up to rub the eyes, or seem to pinch the eyes from corner to center with just one hand. Other times, the hand comes up and covers the eyes in part, with a partly clustered set of fingers so that view isn’t entirely obstructed. This might appear as though the person is thinking, but no thought is going, just a desire to look away. Blocking can be done by briefly touching one eye with the index and middle finger in response to hearing something negative, by closing the eyelids for a longer than normal duration or more dramatically by closing them tightly in response to hearing some particularly distasteful. Blocking can also be done with books, articles of clothing or any other object.

These legs are interested - note how they are crossed toward rather than away.

These legs are interested – note how they are crossed toward rather than away.

Blocking can happen through the creation distance and also with arms and legs. For example, it is common for people to move away from things, and people they don’t like, and move closer to things and people they do like. We might see distance forming when a particularly bad offer is tabled at a boardroom between competing firms. The contract might be shoved away, or parties might lean away from the table or away from the speaker or the feet might be moved toward the nearest exit. We call this type of body language “distancing language.” The legs might be crossed away from detestable people, so the outer part of the leg cuts off access to the ventral (the vulnerable) part of the body. In an extreme version, the arms can grab the ankle when crossed away so as to lock it in place. This is an unmistakable signal of rejection through it’s denial of access. The hands also display like and dislike. When a couple is in disagreement they will be seen moving their hands away from their spouse, usually off the table and onto their laps and when they agree their hands will be brought back up or moved closer. These sorts of general agreement indicators happen free-flow in real time so they reflect the true sentiment and the stimulus that has caused it.

What Glasses Mean

by  • March 6, 2013 • 0 Comments

Chewing or sucking on the frames of the glasses signifies deep thought.

Chewing or sucking on the frames of the glasses signifies deep thought.

As an artifact, glasses can be used to convey nonverbal meaning. Chewing or sucking on the frames of the glasses signifies deep thought. Pens placed in the mouth have the same effect. As we saw with chin stroking, what immediate follows evaluative gestures tells us what sort of decision has been made, be it positive or negative. If arms and legs become crossed, or the body leans back, it means that the person has reached a negative conclusion. The glasses can be shaken from side to side signaling a rejection of an idea which is a tempered way to finger shake – the finger shake by itself indicates a much more powerful message. Boredom can also be signaled with glasses such as folding and unfolding them repeatedly, bending them at the center can indicate agitation, and touching the tips signal tension or stress. Putting the glasses back on means the person wants to see more of the facts, setting them aside can mean that the meeting is over and throwing them aside altogether or dropping them abruptly means a full rejection of the meeting. Quickly anticipating a negative decision can be of assistance to thwart an overt conclusion in effort to leave the door open, even if just a crack. However, obviously, your work is cut out for you to sway someone who is so close to a final decision. You will need to work in overdrive to bring them back from the brink.

Moving the glasses up on the forehead can signal honesty while peering over the glasses is a classic evaluative gesture that signals scrutiny and judgment. The image it invokes in people is that of the discerning librarian or catholic school teacher bearing down on naughty students. The presence of glasses is not paramount to the gesture, but does help make it more salient. With or without glasses it happens by tilting the head downward with the eyes peering onto the subject across the bridge of the nose. With glasses, the gesture includes pulling them forward with the hand and simultaneously peering over them. If the head is cocked to the side it says “Really? You can’t be serious.” The cue cluster also includes arms folded or on the hips, legs crossed, squinted eyes and pursed lips, scowling and or an index finger that wags from side to side (meaning naughty).

Studies show that we also rate wearers of glasses as being more studious, intelligent, sincere and conservative, although having particularly thick glasses negates those positive attributes. We think thick glasses are for those with low social skills who are overly-intelligent (geeks or nerds). While not all of these gestures are perfectly predictive glasses, just like pencils, pieces of paper, folders or books, they are an extension of the hand so carry the same message but in an exaggerated way.

Relaxed Body Language

by  • March 5, 2013 • 0 Comments

We relax when we don't feel an immediate threat.

We relax when we don’t feel an immediate threat.

Identifying relaxed body language helps us find people that belong, or that feel they belong, in a given situation. Those that are relaxed do so in environments they “own” and control and the higher is a persons’ status, the more diverse will be these environments, although situational novelty also plays a major role in comfort. Even low status people have a variety of locations in which they feel relaxed because being relaxed is a function of feeling that no threat is present and this is based largely on experience. Someone ridding a subway for the first time, for example, will be tensed and show rigid body postures like a coiled spring. They will be looking around at the subway signs and various indicators, and the people around them. It is impossible to be and look relaxed when the senses are on alert, when we’re keen to watch for signals of danger suspecting that all noises around us could indicate imminent danger. Someone that rides the subway daily won’t notice the signs and sounds around them, just like a highway driver zones out for the majority of the drive only to find out somehow he has arrived at his destination. Subway riders might even be so relaxed that they doze off on their route or become engrossed in a newspaper or magazine and miss their stop.

Relaxed body language is any body language that lacks muscle tension, the body is loose and the arms and legs move freely and naturally swaying with any motion. The torso may sag slightly to one side, or slump, but is not held by irregular tension. Thus, the body holds regular open body postures, with the arms and legs uncrossed. A leg might even be tucked under the body, to be sat on, showing that one is not prepared to leave and doesn’t expect to be caught off-guard. Breathing is steady and slow and can even become deep showing even more relaxation. Smiles happen in coordination with the eyes and the lips are not simply stretching across the face. The eyebrows are stable or move along with speech rather than frowning and the eyes gaze rather than stare and blink at a regular rate. The forehead will have no tension and we should watch for wrinkles which is an easy give-away to tension. Lines and wrinkles in the forehead quickly showing fear. Lastly, the skin colour is normal, not red showing embarrassment or anger, and isn’t pale with fear.

Summary – Chapter 7

by  • March 5, 2013 • 0 Comments

In this chapter we looked at how open body positions indicate an open or closed mind. Specifically, we saw that that by having arms and legs that cross the midpoint of the body we indicate a closed mind, negative attitude or disposition, and conversely, that open postures indicate an open mind. This is evident most often through what is called “ventral displays” where the chest and front is exposed. We saw that the hands can convey honesty by showing that “no weapon is present”, that rubbing the hands is figuratively a preparation to receive something (or that we’re cold), and that sudden changes in the hands has real meaning, that pointing is rude and as if throwing a spear, but can and are blocked, by arm crossing which works as a shield.

Next, we examined techniques to open people when they show closed body positions in an attempt to close the “closed”, the meaning of leg crossing and how spreading means dominance, and how the ankle cross indicates a negative, but hidden emotion. The figure-four-leg-position, we found, happens by pulling one leg over the other knee and represents disagreement, the fig leaf is a shameful posture since it hides the genitals from view, and parallel legs which happens by pressed one leg against the other making the legs appear sexier and more youthful. Next we looked at pigeons toes or “tibial torsion”, a submissive body posture indicating meekness, then how the legs tell where the mind thinks through pointing and the four main ways a person might stand; straight up and feet together (attentive), feet apart (a crotch display), one foot forward (shows direction of interest) and legs crossed at the ankle (a submissive posture). We then examined the progression from closed to open as a sequence when meeting new people or being in novel situations, how eye aversion or avoidance can indicate a lack of receptiveness, that the fetal position can be abbreviated by simply pulling limbs to the center of the body and finally how openness is related to status.

Breaking The Mold – How To ‘Close’ The ‘Closed’

by  • March 5, 2013 • 0 Comments

Handing someone a drink, papers, anything, can be an excellent way to open someone up for a sale.

Handing someone a drink, papers, anything, can be an excellent way to open someone up for a sale.

The research shows us that a significant amount of information is inhibited from reaching the brain when our bodies show closed body language. In one such study, two groups of students attended the same lecture. One group was instructed to hold their arms and legs crossed throughout, while the other received no such instructions. The group instructed to hold closed body language was found to have retained forty percent less information than the group that held open body language. The lecturer was also rated far more critically. Therefore, when presenting to someone with their arms crossed it is vitally important to use tactics that help them open up and drop negative cues. Not only will the retention of your message increase significantly, but so too will the probability that any agreement will take place.

It’s nearly impossible to formulate agreements with others who have their arms crossed or a myriad of other closed body postures. By simply opening your objective, they will be more receptive to your thoughts and ideas. This is why is it important, as closed body language arises, to immediately re-calibrate your tactics. If your target’s legs cross, have them stand up and move to the same side of the table to get a closer look at the material, or have them reach forward for something, forcing them to take a ready position with their bodies leaning toward you. If their arms are crossed, have them jot down notes on a piece of paper which you can express as being important for later, or have them examine a document which you can hand to them. You will want to carefully monitor their post position to see if after the item is discarded they return to their original closed body position. If they are adamant in keeping closed, they probably aren’t receiving the message to your favour.

Other ways to open people include handing them a cup of coffee, or glass of water, show them photographs of family or pets, handing them model cars or any other office artifact you might have noticed them examining with some interest. Handing them any object forces them to uncross their arms to reach for it thereby opening them. The object used isn’t vitally important, it just needs to be interesting enough to motivate them to reach for it. By doing a bit of research beforehand, you can probably find a mutual interest that can be exploited during the pitch to build rapport. This will prove especially useful if the meeting takes a turn for the worst. Being creative to re-open the conversation is an important tactic for everyone in business.